Experience panels: complaints, re-determination and appeals
This report summarises the results of two surveys and seven focus groups on the feedback and complaints process for Social Security Scotland.
This document is part of a collection
How to access background or source data
The data collected for this social research publication:
☐ are available in more detail through Scottish Neighbourhood Statistics
☐ are available via an alternative route <specify or delete this text>
☒ may be made available on request, subject to consideration of legal and ethical factors. Please contact SocialSecurityExperience@gov.scot for further information.
☐ cannot be made available by Scottish Government for further analysis as Scottish Government is not the data controller.
Contact
Email: Catherine Henry
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