Experience panels: complaints, re-determination and appeals

This report summarises the results of two surveys and seven focus groups on the feedback and complaints process for Social Security Scotland.

This document is part of a collection


How to access background or source data

The data collected for this social research publication:

☐ are available in more detail through Scottish Neighbourhood Statistics

☐ are available via an alternative route <specify or delete this text>

☒ may be made available on request, subject to consideration of legal and ethical factors. Please contact SocialSecurityExperience@gov.scot for further information.

☐ cannot be made available by Scottish Government for further analysis as Scottish Government is not the data controller.

Contact

Email: Catherine Henry

Back to top