Quality improvement and measurement: what non-executive directors need to know

Overview of what quality improvement and measurement is and how NHS non-executive directors can ensure that this approach is used by health boards.


References

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The 3-step improvement framework for Scotland's Public Services. The Scottish Government; 2013 [cited 2015 Sept 04] http://www.gov.scot/Resource/0042/00426552.pdf

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Does improving quality save money? A review of the evidence of which improvement to quality reduce costs to health service providers. Ovretveit J; 2009 [cited 2015 Sept 04] http://www.health.org.uk/publication/does-improving-quality-save-money

Contact

Email: Sarah.Hildersley@gov.scot

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