8. Exceptional Circumstances
8.1 Twins and Multiple Births
In the case of twins or multiple babies in neonatal care, where babies are located in the same hospital, parents are eligible to make one claim per day under the same conditions as a single baby, the claim form should be completed with both babies' details and signed by hospital staff.
If twins or multiple babies are located within different hospitals then one claim may be made per baby and a form should be completed and signed by each unit for each baby's care.
If your baby dies prior to discharge, you will still be able to claim for expenses incurred during the time you spent with your baby. You will not be able to claim for any expenses incurred after your baby has been moved to the mortuary, funeral directors or to the family home.