National Care Standards For Childcare Agencies

Terms used

To help you understand the standards, here is an explanation of some of the terms used:

• you is used to refer to the parent, parents, child or children, separately or together;
• childcarer includes any person supplied or introduced to parents by a childcare agency to look after a child wholly or mainly in the parent's or parents' home or homes. Childcarers could be volunteers, self employed or paid employees;
• manager is the person responsible for the day-to-day management of the service.

Other key definitions can be found in the Glossary.