Managing Waiting Times: A Good Practice Guide

A guide for the NHS and others on good practice in managing waiting times and capacity planning


MANAGING WAITING TIMES: A GOOD PRACTICE GUIDE

APPENDIX B
CONTACT DETAILS

THE GOOD PRACTICE GUIDE

Mike Lyon
Manager of the National Waiting Times Unit
Room 1E:09

Scottish Executive Health Department,
St Andrew's House,
Regent Road,
Edinburgh EH1 3DU
Phone number: 0131 244 2662
Fax number: 0131 244 4015
E-mail: mike.lyon@scotland.gsi.gov.uk

THE NATIONAL WAITING TIMES UNIT

National Waiting Times Unit
Room 1E:13
Scottish Executive Health Department,
St Andrew's House,
Regent Road,
Edinburgh EH1 3DU
Phone number: 0131 244 2480
Fax number: 0131 244 4015

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