Transitional employment services - phase 2: evaluation

Evaluation of the delivery process and outcomes of Work First Scotland (WFS) and Work Able Scotland (WAS), collectively known as transitional employment support (TES) services.


Appendix 1: Glossary of terms

Contract Package Area Geographic area
Black box contract Services commissioned where the service delivery is not defined by the commissioner and Providers are free to use whatever delivery is appropriate to secure the outcomes specified in the contract
CPA Contract Package Area which defines the geographical area for each lead provider is commissioned to deliver a service
DEA Disability Employment Advisor
End to end provider Employability services provider who delivers services to customers throughout their time on the service
ESA WRAG Employment Support Allowance Work-related Activity Group
IA Initial Assessment of the customer's needs and objectives in order to establish clear goals and aspirations
JCP Jobcentre Plus
KPI Key Performance Indicators
Lead Provider Primary contractor for the delivery of the employability service
PRaP Provider Referrals and Payments IT system used by Department of Work and Pensions to work with Providers to exchange information and payments in a secure way
SDS Skills Development Scotland
SG Scottish Government
Specialist Provider Organisation that offers specialist, often short-term support to customers as and when required
SRO Statutory Referral Organisation an organisation able to identify and refer suitable candidates to the WFS service in addition to Jobcentre plus
Supply chain Organisations subcontract by the lead provider to deliver services to service customers
WAS Work Able Scotland
WC Jobcentre Plus Work Coach
WCA Work Capability Assessment
WFS Work First Scotland

Contact

Email: robert.taylor@gov.scot

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