Publication - Advice and guidance

Coronavirus (COVID-19) Phase 2: business and physical distancing guidance

Guidance for businesses in Scotland on physical distancing and closures due to the COVID-19 outbreak.

Contents
Coronavirus (COVID-19) Phase 2: business and physical distancing guidance
Businesses and premises which MUST close

Businesses and premises which MUST close

All the following non-essential premises must remain closed.

Takeaway and delivery services may remain open and operational. Online retail is still open and encouraged and postal and delivery service will run as normal. 

Retail and public premises which we expect to remain open or are re-opening must take all reasonable measures to:

  • ensure physical distancing as per guidance between customers, and between customers  and shop assistants; and  take equivalent measures to protect their workforce consistent with fair work principles, bearing in mind that some people will find these measures more challenging to adhere to than others e.g. those with sight loss, autism, learning disabilities or dementia, or those with other hidden disabilities or difficulties, including those who are deaf who may not realise you are talking to them
  • hidden disabilities or difficulties, including those who are deaf who may not realise you are talking to them
  • only let people enter the shop in sufficiently small numbers, to ensure that physical distancing can take place
  • ensure queue control consistent with physical distancing advice outside of shops and other essential premises that remain open

Non-essential retail with street access for customers will be able to re-open once guidance has been implemented.  If street level access is not possible; staff may be present to make deliveries or provide services in response to orders such as those through telephone, online, or mail.

Click and collect services can also operate, though customers must not enter premises listed in the left-hand column.

Staff are able to return to premises presently closed in order to prepare the sites for physical distancing measures upon re-opening.

The following common list of businesses and premises must remain closed reflects regulations that are in force:

Business, premises or place

Exceptions

Food and drink

Restaurants

Food delivery and takeaway can remain operational and can be a new activity supported by the new permitted development right. This covers the provision of hot or cold food that has been prepared for consumers for collection or delivery to be consumed, reheated or cooked by consumers off the premises

Cafes, including workplace canteens

Food delivery and takeaway can remain operational.

Cafés or canteens at hospitals, care homes or schools; prison and military canteens; services providing food or drink to the homeless.

Where there are no practical alternatives, other workplace canteens can remain open to provide food for their staff and/or provide a space for breaks. However, where possible, staff should be encouraged to bring their own food, and distributors should move to takeaway. Measures should be taken to minimise the number of people in the canteen at any one given time, for example by using a rota.

Public houses

Food delivery and takeaway can remain operational and can be a new activity supported by the new permitted development right. This covers the provision of hot or cold food that has been prepared for consumers for collection or delivery to be consumed, reheated or cooked by consumers off the premises.

Outdoor hospitality (subject to physical distancing rules and public health advice.

Bars and nightclubs, including bars in hotels or members’ clubs

 

Retail

Hair, beauty, tanning and nail salons, including piercing and tattoo parlours

 

Massage parlours

 

Indoor markets

Outdoor markets can re-open once guidance is implemented.

  • market stalls which offer essential retail, such as grocery and food.
  • livestock markets and auctions

Auction houses

Livestock markets and auctions

Hotels

Hotels, hostels, B&Bs, campsites and boarding houses for commercial use

Where people live in these as interim abodes whilst their primary residence is unavailable, or they live in them in permanently they may continue to do so.

Critical workers and non-UK residents who are unable to travel to their country of residence during this period can continue to stay in hotels or similar where required.

People who are unable to move into a new home due to the current restrictions can also stay at hotels.

Where hotels, hostels, and B&Bs are providing rooms to support homeless and other vulnerable people such as those who cannot safely stay in their home, through arrangements with local authorities and other public bodies, they may remain open.

Those attending a funeral will be able to use hotels when returning home would be impractical.

Hotels are allowed to host blood donation sessions.

Providers of holiday accommodation, that are subject to the requirement to cease carrying on their business, can continue to provide information or services online, by telephone or by post.

Accommodation providers can make accommodation provision available for workers, and those people providing voluntary or charitable services,  for whom it is essential to travel and  require short-term accommodation. This must be in line with physical distancing and public health guidance.

Self-catering accommodation with no shared facilities (or none that are open) and that are accessible via an external door. This will mean that any flats and tenements let as accommodation which are only accessible through an internal shared space such as a close, stairwell, hall or corridor should not open.

Non-residential institutions

Libraries

Digital library services and those where orders are taken electronically, by telephone or by post (for example no-contact Home Library Services) may continue.

Libraries in or associated with universities and colleges can open to members of staff or post graduate students who need to access library services which they could not access from the place where they live.

Community centres, youth centres and similar

For the purpose of hosting essential voluntary or public services, such as food banks, homeless services, and blood donation sessions.

Public venues that host blood donation sessions can continue to open temporarily for these services only.

There is a legal requirement on the person responsible for the centre to ensure that reasonable measures are taken to ensure that a distance of two metres is maintained between people on the premises (other than between members of the same household or a carer and the person they are assisting).

Places of worship

Funerals in places of worship, burial grounds and crematoria, where the congregation are members of the deceased’s household or close family. In a case where no members of the deceased’s household or family members are attending, friends can attend. A distance of two metres should be maintained between every household group, as per Public Health Scotland guidelines.

A minister of religion or worship leader may leave their home to travel to their place of worship. A place of worship may broadcast an act of worship, whether over the internet or otherwise.

Places of worship to open for the purposes of prayer or contemplation (alone or with members of the same household).

For the purpose of hosting essential voluntary or public service, such as food banks, homeless services, and blood donation sessions.

Cinemas, theatres and concert halls

Small group performances for the purposes of live streaming could be permissible where physical distancing guidelines are observed and no audience attend the venue.

Blood donation sessions also allowed to be held at these venues.

Assembly and leisure

Museums and galleries

 

Bingo halls, casinos and betting shops

 

Spas

 

Skating rinks

 

Fitness studios, gyms, swimming pools or other indoor leisure centres

Leisure centres may stay open for blood donation sessions.

Arcades, bowling alleys, soft play centres and similar such as high street adult gaming centres  

These businesses and venues must close as they involve prolonged close social contact, which increases the chance of infection spreading.

Providers of funeral services such as funeral directors, burial grounds and funeral homes may remain open, provided physical distancing guidelines can be observed.

Length of closure 

This guidance comes into effect immediately and extends until further notice.