4.1 Each response was reviewed in full. A qualitative and thematic analysis of the responses was undertaken. Each response was reviewed by at least two people, and the respondents' comments entered onto a spreadsheet recording answers to each of the 12 questions as well as the general comments provided. The responses were further reviewed by more than one person.
4.2 Quotes have been identified and have been used within this report to illustrate respondents' views.
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