Her Majesty's Fire Service Inspectorate
Area 1 Rear, St Andrew's House, Regent Road, EDINBURGH. EH1 3DG
Telephone enquiries: 0131 244 3275
General E-mail: HMFSI@gov.scot
Her Majesty's Fire Service Inspectorate Guide to Information (2017) describes the information that we publish, in what form it is published, and details of any charges for providing the information. It also advises on how to access other information held by Her Majesty's Fire Service Inspectorate.
Guidance on Freedom of information is available from the Scottish Information Commissioner.
If you have a complaint about the Inspectorate or our staff, or if you feel something has gone wrong, you should contact us and we will try to resolve the problem quickly. We generally follow the guidance on how to complain to the Scottish Government.
If, after our actions to resolve the problem, you remain dissatisfied, you may be able to ask the Scottish Public Services Ombudsman to investigate your complaint.
Any complaint that relates to the Scottish Fire and Rescue Service, should be made directly to them and not the Inspectorate.
You can read the HMFSI Twitter policy and access our HMFSI Twitter Account - @HMFSI_Scotland