If you receive a decision to refuse, recover or reduce your payment and wish to have the decision reviewed you should first contact your local RPID office and ask for a Review Application Form. You must complete and return this form no later than 30 days from the date of your decision letter.
Q. What happens next?
A. You will be offered an opportunity to meet and discuss your case with a member of staff.
Q. Do I have to attend in person?
A. No you can if you wish arrange to discuss the matter by telephone.
Q. Can I simply supply further written details in support of my case without attending or telephoning?
A. Yes .
Q. If I wish to have my case reviewed but do not wish to attend a meeting, discuss by telephone or supply further written material will a review take place .
A. Yes, but it is unlikely to assist your case if you do not attend, telephone or supply further information.
Q. When will a review take place?
A. The review must take place no later than 60 days from the date you request it.
Q. Can I bring someone with me ?
A. Yes. Please let your local Area office know who will be with you so that an appropriate meeting room is organised.
Q. What happens at the review?
A. You will be given the opportunity to explain to the reviewing officer why you think the decision to refuse, reduce or recover your payment is incorrect and ask any relevant questions. The reviewing officer may also have questions to ask you.
Q. What happens after the Review?
A. After the review the reviewing officer will prepare a Report of the meeting.
Q. When shall I receive this Report?
A. You will receive the Report and the reviewing officer's decision within 60 days of the review taking place.
Q. What happens if the original decision to refuse, reduce or recover payment remains?
A. If you wish to continue with your case you must then submit a formal appeal to the Scottish Land Court who will make its own arrangements to deal with it.
Q. When must I submit an appeal to the Scottish Land Court?
A. You must submit an appeal within 30 days from the date of the reviewing officer's decision.
Q. How will the Scottish Land Court deal with my case?
A. The Court will decide how to deal with your case once it receives your application.