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Inpatient Experience Survey

Inpatient Experience Survey Banne



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Those who have been randomly selected to complete the 2018 Inpatient Experience Survey will receive a letter through the post during the first week of February. If you have been selected to take part, we would be grateful if you could complete the survey as your feedback is very important to us. You can complete the survey online at www.myonlinesurvey.co.uk/inp18.

For more information on how your data that is collected through the survey is used, please read our Privacy Notice.

We have received approval to use the data required to sample individuals for the 2018 Inpatient Experience Survey from the Public Benefit & Privacy Panel. A copy of the approval letter is available here.

Final copies of the 2018 survey materials are available at the following links:


About the Survey

The Inpatient Experience Survey is a postal survey with the aim of establishing the experience of a sample of adults who had a recent overnight hospital stay. The survey covers six specific areas of inpatient experience: admission to hospital; the hospital and ward; care and treatment; hospital staff; arrangements for leaving hospital; and care and support services after leaving hospital. The survey aims to help us understand more about the quality of services, and what needs to be improved.


The survey was first run in 2010 and is currently run every two years. For further details on each survey, including copies of the questionnaire and all publications, please select the relevant link:


The survey and sampling approach for this survey has been developed by the Scottish Government in consultation with a range of stakeholders including NHS Boards and NHS Services Scotland.


If you have any queries about any of the Scottish Care Experience Surveys, please email patientexperience@gov.scot.