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All Our Futures: Planning for a Scotland with an Ageing Population - Progress Report to the Scottish Parliament

ALL OUR FUTURES: PLANNING FOR A SCOTLAND WITH AN AGEING POPULATION

PROGRESS REPORT TO THE SCOTTISH PARLIAMENT

SCOTTISH GOVERNMENT - 8 DECEMBER 2008

Foreword



1. All Our Futures: Planning for a Scotland with an Ageing Population was published in March 2007 and deals with the issues around the demographic ageing of the population in Scotland. All Our Futures sets a vision for a future Scotland which values and benefits from the talents and experience of our older people.

2. In particular All Our Futures -

  • sees older people as contributors to life in Scotland,
  • seeks to break down barriers between generations, and
  • aims to ensure that services are in place so that people can live life to the full, as far as possible, as they grow older.

3. The extensive consultation and engagement process that led to All Our Futures identified six priority areas for action:

  • 1. improving opportunities and removing barriers
  • 2. forging better links between the generations
  • 3. improving and maintaining health and well being
  • 4. improving care, support and protection for older people
  • 5. developing housing, transport and planning services
  • 6. offering learning opportunities throughout life

4. The Scottish Government endorsed All Our Futures as an evidence base and a clear strategy for the future, and supports its overall conclusions. Since its publication, we have considered how the specific commitments in the document and wider work on issues relevant to our ageing population can be progressed and delivered within the context of our high level Purpose and Strategic Objectives. This approach will help us make appropriate links between the various actions being taken forward to respond to our changing demographics and the views and interests of older people.

Report to Parliament

5. There is a commitment in All Our Futures that -

  • 'We intend to make regular reports to Parliament' Vol 1 p. 11

6. This is the first such report. It is split into 2 parts:

  • the material below which sets out progress on the high level commitments in All Our Futures
  • an annex which lists all 47 action priority areas, and progress made against each.

7. The high level commitments in All Our Futures are -

  • to set up the Scottish Centre for Intergenerational Practice
  • to set up the National Forum on Ageing
  • a campaign to combat ageism and promote more positive images of older people
  • the national event promised for 2007 - now 2008-09
  • to report to Parliament, fulfilled in this Report.

Scottish Centre for Intergenerational Practice

8. The Centre was established by the end of 2007, and its Director is Brian McKechnie, Senior Studies Institute, University of Strathclyde. Initial priorities were to:

  • develop a website, with materials accessible and useable by all, and
  • run introductory roadshows across Scotland, held in February and March.

9. The Centre is working with public, private and voluntary sector organisations, as well as individuals and families, to gather and share best practice, provide information and support, and develop new opportunities for intergenerational working in communities.

10. The Centre's first Newsletters issued in December 2007 and January 2008, and had details of the Centre's Roadshow programme, and of its Connecting Generations small grants programme. The Centre used its Roadshow programme to visit communities throughout Scotland to share information and consult on its future activities.

The Roadshow programme was as follows:

  • Glasgow Tue 19 February Royal Concert Hall
  • Borders Mon 25 February Tweed Horizons Conference Centre
  • Kilmarnock Thu 28 February Park Hotel
  • Aberdeen Tue 4 March Exhibition & Conference Centre
  • Lerwick Wed 12 March Volunteer Centre
  • Kirkwall Thur 13 March Volunteer Centre
  • Stornoway Tue 18 March Volunteer Centre
  • Edinburgh Thur 20 March Queen Margaret University
  • Perth Wed 26 March Salutation Hotel
  • Glenrothes Tue 29 April Rothes Hall
  • Inverness Wed 30 April Thistle Hotel

11. Priorities for 2008-09 are to:

  • continue to develop SCIP as a recognised national centre providing information and support, through newsletters, web information and published materials;
  • recruit a National Development Officer;
  • publish A Guide to Mentoring Across Generations (October 2008);
  • produce a national summary of current intergenerational working in Scotland through local and web based information gathering, good and interesting practice identification and project evaluation activity; and
  • develop a national training and support programme.

The Centre's web-site is at www.scotcip.org.uk

National Forum on Ageing

12. The National Forum on Ageing Implementation Group held its first meeting on 16 September, chaired by the Minister for Public Health (Shona Robison). Its remit concerns implementation of All Our Futures, acting as a champion, providing direction to All Our Futures in the current context, and taking thinking forward beyond All Our Futures to new issues and challenges arising from the demographic ageing of Scotland's population.

13. Its membership comprises 4 older people, 2 nominated by the Older People's Consultative Forum (Agnes McGroarty, West of Scotland Seniors Forum and Elinor McKenzie, Scottish Pensioners Forum) and 2 others (Amy Kinnaird, Ayr (Opportunities in Retirement) and Alan Spinks, Fife (UNITE)), Convention of Scottish Local Authorities, Association of Directors of Social Work, Association of Chief Police Officers in Scotland, Community Service Volunteers - Retired and Senior Volunteer Programme, Chief Executive, Age Concern Scotland, and the Director, Help the Aged in Scotland, and Rohini Sharma Joshi covering housing and Black and Minority Ethnic interests.

14. On 16 September the Forum considered its remit and a workplan, and agreed it would look in subsequent meetings at the Scottish Government's 5 Strategic Objectives - a Scotland that is wealthier and fairer; smarter; healthier; safer and stronger; and greener.

15. The Forum also

  • considered progress with implementation of All Our Futures,
  • noted a proposal for a National Forum on Ageing Futures Group,
  • considered a paper suggesting indicators of success for All Our Futures; and
  • heard a presentation on policing for older people from the Association of Chief Police Officers in Scotland, with an emphasis on seeking views on what policing issues are currently important for older people in Scotland.

16. The papers from the National Forum on Ageing Implementation Group are available on the Scottish Government web-site -

http://www.scotland.gov.uk/Topics/People/Equality/18501/Experience/NationalForum

Older People's Consultative Forum

17. The Older People's Consultative Forum provides a means for older people and their representative organisations to raise current issues direct with Ministers. It meets every 3-4 months, and is chaired by the Minister for Public Health. While it is interested in implementation of All Our Futures, members do not represent organisations providing services that directly drive forward implementation.

18. The function of the Older People's Consultative Forum is different from that of the National Forum on Ageing Implementation Group: it will continue, therefore, and papers from the Group will be available to it.

19. The papers from the Older People's Consultative Forum are available on the Scottish Government web-site -

http://www.scotland.gov.uk/Topics/People/Equality/18501/Experience/opcf

Anti Ageism Campaign

20. The Scottish Government commissioned work to develop a campaign to promote more positive images of older people and tackle ageism.

21. As a first step in the process, 2 pieces of research were undertaken. The first was qualitative data from 12 mini groups covering the ages 18 to over 70. These groups were held over 26-29 November 2007 in Glasgow, Inverurie, Edinburgh and Dundee. They involved discussion of issues affecting attitudes to older people, though often brought out quite forcefully that younger people (particularly teens) often feel discriminated against, and that these younger people are much more angry than those who are over 70.

22. Quantitative research was undertaken by telephone surveys of 1,022 adults across Scotland (weighted roughly according to population) over the period 23 November to 6 December 2007. Questions asked were based loosely on Age Concern research.

23. The findings of these 2 pieces of work were consistent (this is unusual) and suggested that the campaign tone should create empathy, but not sympathy, for older people and should encourage people to reflect on their own views and behaviours.

24. Newhaven Agency developed treatments for TV, radio, newspaper and poster advertising, tested in public focus groups. This seeks to

  • put the subject of older people on the public agenda and challenge negative perceptions towards older people (possibly referencing teenagers for clarity and understanding)
  • provoke thought, and get people to recognise and reflect on their own attitudes and mindset.

25. The message is See the person, not the age. The campaign (£640,000) began with a press launch on 4 July at Discovery Point in Dundee, and ran from 7 July to end-September. It involved TV over a 9 week period, radio over an 8 week period, press advertising, and public relations work with local authorities and the voluntary sector, e.g. Community Service Volunteers.

26. The 'See the person, not the age' TV advertisement was voted the public's favourite of the week, in a marketing agency's weekly poll of 1,000 members of the public.

27. The Scottish Government's Infotruck also took the 'See the person, not the age' message round Scotland. The particular angle presented was how older people can link in with volunteering opportunities locally. The schedule was:

  • 22 September 10am - 6pm Edinburgh Castle Street
  • 23 September 10am - 6pm Glasgow Buchanan Street
  • 24 September 10am - 6pm Dundee Welllgate
  • 25 September 10am - 6pm Perth Tesco, Crieff Rd
  • 26 September 10am - 6pm Galashiels Tesco
  • 29 September 10am - 6pm Inverness Eastgate
  • 30 September 10am - 6pm Aberdeen Loch Street
  • 2 October 10am - 6pm Oban Tesco, Lochside St.

28. Further work for a second phase is currently being considered, recognising that attitudes towards older people will not be changed overnight.

Stakeholder events

29. The All Our Futures commitment is

'to hold a national stakeholder event at the end of 2007 to hear the initial plans for action identified by key stakeholders at which we will consider further the responses of all sectors to this Strategy'.

30. Following dialogue with organisations representing older people, including through the Older People's Consultative Forum, it was agreed that, rather than holding a single national event, there should be a series of events and that these should take place during 2008-09. We now expect to have 7 regional events allowing more people to participate. These will be in Glasgow (Royal Concert Hall on 14 November 2008), Aberdeen, Inverness (Thistle Hotel 3 December 2008), Perth, Edinburgh, Borders (21 March 2009), and Dumfries and Galloway (early 2009). Plans are also being made for a Black and Minority Ethnic older people stakeholder event for summer 2009.

31. The regional events are being organised and run by several local older people's organisations working together. There will be themed workshops for delegates, as well as representatives from the likes of the Department for Work and Pensions, Scottish Helpline for Older People, Energy Watch and the Scottish Centre for Intergenerational Practice and Scotland Futures Forum.

Our new approach to Government

32. Since taking office in May 2007, this administration has adopted a new approach to Government. We have a single, overarching Purpose -

To focus government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth.

This aligns, in a way not seen before, all the resources and policy of government to the achievement of the Purpose.

33. The purpose is underpinned by 5 Strategic Objectives -

  • a wealthier and fairer Scotland
  • a smarter Scotland
  • a healthier Scotland
  • a safer and stronger Scotland
  • a greener Scotland.

34. Issues around older people cut across all of these, some more than others. Underneath these are 15 National Outcomes, of which the following at least 8 are relevant to older people in Scotland today:

  • We realise our full economic potential, with more and better employment opportunities for our people.
  • We are better educated, more skilled and more successful, renowned for our research and innovation
  • We live longer, healthier lives
  • We have tackled the significant inequalities in Scottish society.
  • We live our lives safe from crime, disorder and danger.
  • We live in well-designed sustainable places where we are able to access the amenities and services we need.
  • We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others.
  • Our public services are high quality, continually improving, efficient and responsive to local people's needs.

35. Progress against the National Outcomes can be tracked through the 45 National Indicators and targets.

36. Information on each local authority's Single Outcome Agreement can be found at: http://www.improvementservice.org.uk/component/option,com_docman/Itemid,43/task,cat_view/gid,561/

37. The outcomes have been agreed with our partners, including local authorities, and provide a powerful means to drive change that will benefit all members of the population, including older people.

38. For the future, work on older people's issues will be aligned around

  • the common purpose
  • the National Outcomes listed above
  • our proposals to deliver a fairer system of local tax.
  • our work to make the benefits and tax credits system work better for Scotland's people
  • the Poverty Framework Achieving Our Potential: A Framework to Tackle Poverty and Income Inequality in Scotland which sets out the joint approach of the Scottish Government and COSLA in the fight against poverty,
  • the Scottish Government's approach to alleviating disadvantage, which focuses on reducing health inequalities
  • our work through Scotland's Fuel Poverty Forum; and
  • other work through health, housing, community care transport, community safety etc.

Lord Sutherland's Review of Free Personal and Nursing Care

39. In 2007, we commissioned Lord Sutherland, chair of the original Royal Commission on the Funding of Long-Term Care, to undertake an independent review of Free Personal and Nursing Care policy. Lord Sutherland reported in April 2008 and we accepted his recommendations in full. Lord Sutherland recommended that we should consider including specific reference to older people within our National Objectives. This will be considered when the Objectives are next reviewed.

40. Lord Sutherland also recommended that we should undertake a wide ranging review of how we might prepare for the challenges of demographic change. We are working with relevant stakeholders to lay the ground work for that longer-term review.

Older People's Parliament

41. The Minister has proposed that an Older People's Parliament should be held, around the time of the next UK Older People's Day on 1 October 2009. This would initially be a one off meeting, to debate the issues of the day and have dialogue with Ministers and others.

42. The Minister has made it clear that this would be distinct from both All Our Futures and the Older Peoples Consultative Forum, and that it should be an open event, free ranging and not bureaucratic. It is to be organised by older people and their representative organisations, facilitated by Age Concern Scotland. The Older People and Age Team currently awaits proposals for this event.

Conclusion

43. We believe substantial progress has been made in implementing the recommendations outlined in All Our Futures in the relatively short period since publication. For the future the focus will be on linking into the many aspects of work being undertaken by the Scottish Government that affect older people in one way or another.

44. We are also working, and will continue to work, with many organisations and interests that represent older people at both national and local level, with local authorities and health boards and with Scotland's Futures Forum and many others. Our aim, working with our partners, is for a Scotland which values, and benefits from, the talents and experience of its older people.

December 2008

ANNEX

A Wealthier and Fairer Scotland - Enable businesses and people to increase their wealth and more people to share fairly in that wealth.

1. We will work with stakeholder organisations and with the new Commission for Equality and Human Rights to increase understanding of age as an equality issue and the implications of ageing for different groups of people.

Scottish Government officials continue to have regular dialogue with stakeholders organisations and the Commission for Equality and Human Rights on the work that all parties are undertaking to increase the profile of age as an equality issue.

2. We will undertake a campaign to raise awareness about age discrimination and promote positive attitudes towards ageing.

The Scottish Government anti-ageism campaign, See the Person, Not the Age is a wide-reaching campaign comprising of television, radio, online and press advertising that encourages Scots to think past stereotypes based on age. The campaign was launched on 7 July and ran until the end of September 2008.

More information about 'See the Person, Not the Age' can be found by visiting the infoscotland website at the following address: www.infoscotland.com/seetheperson.

3 and 20. Project Scotland will drive engagement between generations by increasing opportunities for volunteer mentors and strengthening partnerships with voluntary organisations that serve and are served by older people.

The purpose of the Scottish Centre for Intergenerational Practice is to drive engagement between the generations. It is doing this through a focus on mentoring - it published A Guide to Mentoring Across the Generations in October 2008 and it is holding workshops on Intergenerational Mentoring in November and December 2008 - and through its support for local networks.

4. Recognising that for some the wish to remain in the workforce may involve career change, we will work with Careers Scotland to support career decision making for older people wishing to remain in the workforce.

Careers Scotland delivers an all age career information advice and guidance service across all of Scotland. This supports individuals to make effective career decisions and manage career transitions.

During 1st April 2007- 31st March 2008, Careers Scotland delivered career and employability interventions for 26,493 unique individuals aged 20 years and over. Of this number, 2,776 (10.5 %) were over 50 years of age.

Examples of specific projects, staff development, innovation and tailored support to meet the career guidance and employability needs of these specific adults include:

  • Redundancy Advice Service (RAS), delivered in workplaces and other centres for those facing redundancy, in partnership with other agencies and organisations including Jobcentreplus.
  • Working with Scotland's colleges and universities to support adults to access and progress within available learning opportunities, often progressing from community - based learning opportunities to accredited learning to enhance career opportunities.
  • Creating specific client referral systems and delivering joint initiatives with Jobcentreplus, such as the Flexible New Deal, and piloting Skills Health Checks to support adults into employment, training and learning. Allied to this is a specific project with SCQF to baseline adults' skills, knowledge, experience and expertise on the SCQF.
  • Specific CPD for Careers Scotland staff in working with adults aged 50+ through commissioning Dr. Barry Hopson, Co- founder of Lifeskills International and author, to deliver training which is motivational and informative on working specifically with individuals over the age of 50. Barry has developed fiftyforward.com which brings together careers, relationships, health and finances in a single website for 50+ adults.
  • The Careers Scotland website is aimed at customers of all ages and includes a section 'Develop Your Career' which is particularly relevant for adults changing career, developing their career or considering retirement.
  • The information resources available in centres are also aimed at customers of all ages and includes specific resources aimed at providing information and advice for adults, some of which are aimed at those who are 50+.
  • Work with Parents to support them to become more effective intermediaries in their child's career planning; and also to support them with their own career planning and development.
  • Working with training providers and the voluntary sector to support engagement between the generations to support and mentor young people in need of More Choices, More Chances.
  • Raising awareness of different industries, occupations and labour market changes to broaden horizons and thinking about transferable skills; and providing the practical support to put new career decisions into action through CVs, interview coaching and job applications for those who have not been involved in current recruitment practices.
  • EEBL- supporting teachers to experience current workplace practices through placements with businesses. This often involves adults aged 50+.
  • All products are impact assessed to meet equality legislation.

5. We will, as an exemplar employer, promote best practice in flexible employment, starting with the introduction of the Scottish Executive's "no retirement age" policy.

The Scottish Government announced it was introducing partial retirement in February 2008. Partial retirement involves individuals agreeing with local managers to "reshape" their job, in a way which meets both the needs of the individual and the continuing needs of the business.

Previously, a gradual move into retirement may not be affordable for many people who could not draw on their pension and carry on working. Under the new arrangements, successful applicants will reduce their earnings by at least 20%, to draw on some or all of their Civil Service pension and remain in work.

Partial retirement has the twofold benefit of allowing the Scottish Government to retain the skills and experience of valued staff, and of giving people themselves the ability to have a better work-life balance before retirement.

6. We will work through the Equality Matters in Business project with small and medium size enterprises to promote the business benefits of employing and retaining older workers.

Both Scottish Enterprise and Highlands and Islands Enterprise have supported the Equality Matters in Business Project, a pioneering Scotland wide project that aims to enhance the advice and support given to small and medium sized enterprises (SMEs) on the business benefits of good practice in equality and diversity. It is a 2 year scheme running to March 2009 which covers all strands of equality, focuses on the demand for diversity and addresses the barriers that prevent the supply of a diverse workforce.

Statistics are not available on the outcome of this project: however, monitoring procedures are being put in place to record the number of businesses advised and an evaluation is currently being carried out.

7. Enterprise Networks will monitor older people's interest in setting up new businesses, and will consider developing marketing approaches specifically aimed at older people. For example, Scottish Enterprise will pilot Personal Enterprise Shows with specific emphasis on people aged over 50.

Scottish Enterprise figures for 2007/08 indicate that there were 1572 clients in the 50+ age group who expressed an interest in setting up a business and 636 set up a business. However, it is believed that there are more customers in this age band who have had assistance from Business Gateway but who preferred not to disclose their age.

Scottish Enterprise held Business Gateway Start Up Shows in Glasgow, Aberdeen and Glenrothes across the month of November 2007 and a local BG Road Show travelled across all the Local Enterprise Company areas during a 6 week period to help highlight the Business Gateway services. The shows were for all age groups and aimed to help create a pipeline of new customers, showcase the range of services and enable customers to progress their ideas and plans. These Roadshows attracted around 1,030 attendees and created 1,225 new customer contacts. Of those, who provided details of their DoB from the 50+ age band, some 40 new contacts were identified and almost half (44%) have now started a business.

Highlands and Islands Enterprise promotes its services to all age groups and in 2007/08 assisted 574 business start-ups (target 550). HIE intended to develop its recording system to identify those in the over 50 age group who were interested in starting a business. However when the review of Scottish Enterprise and HIE and the roll out of Business Gateway services to the HIE area was announced in September 2007, the development of the recording system was not pursued. There are no figures available for the number of individuals in this client group who either made inquiries about setting up in business or did set up in business in the HIE area

8. We will, in partnership with the business sector and our Enterprise Agencies and Networks, support and grow the Silver Economy.

Business Gateway provides a first stop access point to all forms of business support available to those wishing to set up in business. This is the case regardless of the age of those making the approach. The management of the Business Gateway contracts has been transferred to local authorities, and the service will be extended to the Highland and Islands Enterprise area. The role being given to local government will ensure a more responsive, accessible and joined-up business development service which will not only increase the number of people setting up in business but will also ensure that business support is more accessible and focused at a local level.

9. We will consider the need for further, specifically Scottish, action in our review of Financial Inclusion Action Plan during 2007.

We set out our further action on financial inclusion in Achieving Our Potential: A Framework to tackle poverty and income inequality in Scotland, launched on Monday 24 November. This includes the following:

We will make significant new investment in 2009-10 and 2010-11 in income maximisation work. This will include a focus on benefits uptake for older people and other key groups, building on our existing pilots with Age Concern Scotland and DWP, and work to increase people's net disposable income - helping their money go further. We will build on what works and develop new approaches to boost the income of those in poverty or at risk of poverty. This will be linked to implementation of the income maximisation recommendations in the Equally Well report and from the National Fuel Poverty Forum.

18. We will explore further ways in which grandparents assisting with childcare can be better supported, to enable families to benefit from the experience and knowledge they have to offer. We are looking at the results of the consultation on the National Fostering and Kinship Care Strategy and will ensure that the role of grandparents is considered when we are determining the way forward.

Grandparents and other relative carers, 'kinship carers', have a vital and probably increasing central role to play in the range of options which must be in place for those children who need to live away from their birth parents.

Kinship carers face additional legal and financial challenges which require specialist support. The legal status of a kinship carer is undeniably complex. Their benefit entitlement can also be unclear, making it difficult to cope with the financial impact of a child entering the kinship carer's household. We are in discussions with the UK government on this matter. We also want to do more for kinship carers of children who are not looked after.

The Scottish Government has made a start with our commitment to support kinship carers of looked after children through a weekly allowance which will bring the income they receive as a result of a child entering their household to a level that is equivalent to the weekly allowance paid to a foster carer by the local authority.

We have also funded the recently launched Citizens Advice Scotland specialist kinship care advice service, which will help improve our understanding of the complex financial issues faced by kinship carers and, it is hoped, identify ways in which the benefits system could be improved.

21. We will invite applications for funding from consortia of voluntary organisations for pilot projects which assist closer working between older and younger volunteers.

The Scottish Centre for Intergenerational Practice is encouraging engagement between the generations, and in its first year ran the Connecting Generations small grants programme.

22. We will hold a seminar to explore opportunities for volunteer organisations in Scotland to bring older and younger people together.

The Scottish Centre for Intergenerational Practice is leading work on bringing older and younger people together, and is considering an event that may be held in 2009.

23. Volunteer Development Scotland will extend the MV Awards to include awards for older people who have contributed particularly to intergenerational volunteering.

The Scottish Government are currently in discussion with Volunteer Development Scotlandabout the future development of the MV awards scheme.

24. We will work to take forward the community-led approach to intergenerational volunteering pioneered through the work of the Peebles Youth Trust. We will do this by supporting projects elsewhere in Scotland that will test in other settings the learning and methodologies arising from the Peebles project.

The Scottish Centre for Intergenerational Practice is leading work on bringing older and younger people together,

35. We will continue to provide support to older people through our concessionary travel programme and improvements to the accessibility of public transport.

A major review of the scheme began on 17 June 2008 and will consider a wide range of issues - eligibility, delivery, funding and legislation. Stakeholders including bus operators, disability groups and older people's representative bodies will be consulted.

The terms of the review were published on 4 July when John Swinney, Cabinet Secretary for Finance and Sustainable Growth, announced proposals to extend the scheme to include injured forces veterans. He also confirmed that the eligibility criteria for all those who currently benefit from the scheme would be maintained meaning free travel throughout Scotland at any time of the day on any bus routes for any number of journeys.

Recommendations from the review will be considered by Ministers towards the end of 2008. While some changes to the scheme might be introduced from October 2009, proposed arrangements for injured veterans will not come into effect until 1 April 2011 in line with England.

A Smarter Scotland - Expand opportunities for people in Scotland to succeed from nurture through to life long learning, ensuring higher and more widely shared achievements.

10. We will establish a Scottish Centre for Intergenerational Practice to help develop intergenerational work across Scotland.

The Scottish Centre for Intergenerational Practice was established to promote best practice and to offer support to individuals, organisations and businesses who want to get involved in intergenerational work.

Key outcomes for the Centre include the following:

· Local authorities creating opportunities for older people and younger people to interact positively in their area - in schools (in classrooms and in the governance arrangements for schools); in youth work; in services for older people; and in sport, culture and leisure for example.

· Businesses working on how their older employees might help develop the skills and capacity of young people - both within companies and in the wider community.

· Voluntary organisations developing further opportunities for older and younger people to work together and share experiences.

· Older people looking for opportunities to contribute to the development of young people - as grandparents; as role models; as experienced working colleagues; and as volunteers.

11. We will encourage local authorities to work with schools and the new Parent Councils (from August 2007) to help identify the role that parents, grandparents and others, such as older adults in general, can play in supporting the school.

The Guidance that the Scottish Government produced for Education Authorities to help implement the Act includes the stipulation that " "education authorities must take into account issues of equality (to ensure that) families are not discriminated against on grounds of…age." Education Authorities are required to draw up a strategy to ensure that parents are involved in their child's education, and our guidance states that "Their strategy should recognise the needs of different groups of parents, foster parents or grandparents…who may be looking after the child."

12. We will include material on engaging with the community and considering the contribution grandparents and older adults can make to the life of the school in the welcome pack for members of Parent Councils. This will support them with their function to promote contact between the school, pupils and parents, and the wider community.

In the Welcome Pack that we produced for Parent Council members, giving advice on setting up and running a Parent Council, we included advice regarding the involvement of grandparents that "There may be lots of other people - grandparents, older brothers and sisters…who also have a lot to offer the school and can support learning. Grandparents in particular have a wealth of experience, skills and knowledge to offer - and most importantly, many of them also have time to volunteer and get involved."

13. We will ask Learning Teaching Scotland ( LTS) to consider how the contribution of older people to young people's learning and the ethos of schools can be reflected in the advice and guidance LTS produces in relation to the curriculum.

We will continue to work with Learning Teaching Scotland on the production of curriculum advice and guidance.

14. We will ask Learning Teaching Scotland to include examples of good intergenerational working in the illustrations of good practice for the curriculum.

We have begun working with Learning Teaching Scotland on the provision of good practice material for Curriculum for Excellence. We will encourage them to include examples of good intergenerational working are included within this material.

15. In building the new curriculum, we will take into account the benefits of using the ideas, skills and experience of older people as a source of enrichment for teaching and learning.

On 10 June 2008 the Cabinet Secretary for Education and Lifelong Learning launched the document: Building the Curriculum 3 - A Framework for Learning and Teaching. The curriculum framework sets out what a child or young person should be able to do and the experiences that contribute to their learning, rather than detailed definitions of content. It offers schools and teachers the flexibility to use a range of creative approaches to learning, which could include the use of intergenerational working. It also stresses the importance of learning through the ethos and life of the school as a community. This opens up many opportunities for young people to develop the four capacities by engaging with the broad range of people who support the life of the school and are part of its wider environment.

16. In taking forward the Youth Work Strategy we will be working with voluntary organisations to develop an Action Plan for Volunteering in the youth work sector. This will apply to volunteers of all ages so will include the benefits of older people acting as role models, coaches, instructors and mentors in youth work projects.

A Volunteering Action Plan was developed with the voluntary sector and launched by Adam Ingram in November 2007. Youth Scotland has taken the plan forward, working with the wider youth sector. This work has involved developing support resources for volunteers of all ages

17. We will build on the existing work of voluntary sector organisations who offer emotional and practical support to vulnerable parents in their community by looking for opportunities to use the experience and knowledge of older people in this work.

Funding is provided through the Children and Young People's Unified Voluntary Sector Fund to a range of voluntary sector organisations who offer emotional and practical support to vulnerable parents in their community. Many of these organisations use volunteers to provide parents with the support they need in their parenting role.

19. We will seek to retain older workers in appropriate (e.g. advisory) posts that allow younger staff to tap into their experience.

The Scottish Government announced introduction of partial retirement in February 2008 - for more detail see under 5 above.

42. We will develop new approaches to encourage and support lower skilled workers to improve their skills and employability.

We provided funding to create Scottish Union Learning, a dedicated resource to support individual trade union members in the workplace. We revised Individual Learning Accounts to support work-related training for individuals earning £18000 or less. We are supporting the introduction of a right for employees to request time off to train, which will encourage serious dialogue between employee and employer on skills development.

43. We will foster a new learning culture for Scotland that takes account of the ageing population; and that capitalises on the contribution that older people can make in growing learning in every part of Scottish life.

On 10 September 2007 we launched Skills for Scotland, the government's lifelong skills strategy - a statement of ambition that flows from our conviction that Scotland's greatest asset is our people. The production Skills for Scotland provides us with the opportunity to set out our ambitions for skills, in a lifelong learning context, from cradle to the grave. The strategy covers early years provision, schools, further and higher education, work related learning and informal learning opportunities, as well as looking at information, advice and guidance and funding systems. An update of Skills for Scotland will be published on the Scottish Executive website over the coming months.

In line with the statement made on equality at the outset of Skills for Scotland, the Scottish Government is committed to ensuring that each programme underpinning the Skills Strategy will be equality impact assessed across six strands (race, disability, gender, sexual orientation, age and religion/faith) and monitored thereafter to make sure that they are appropriate, to mitigate against any potential negative impact.

44. Through our Lifelong Learning Strategy, we will encourage additional opportunities for older learners, working with our colleges and universities to ensure that they can respond to the demand from 50+ learners in their approaches to recruitment and admission.

See the entry for Skills for Scotland, the government's lifelong skills strategy at 43 above.

45. We will work with Student Awards Agency Scotland and Learndirect Scotland to produce information, advice and guidance targeted at older people. We will work together to develop a series of targeted information leaflets on learning and financial support for learning for people aged over 50.

The Distribution List for Older Learners Factsheet 2008 - 2009 covered the following

Organisation Name - Number - Quantity to each - Total

Scottish Colleges - 46 - 10 - 460

Branded Centres - 493 - 2 - 986

Community Learning - 34 - 5 - 170

Libraries - 72 - 5 - 360

Career HQ Services - 4 - 25 - 100

Career Centres - 14 - 25 - 350

Citizen Advice Bureau - 76 - 5 - 380

OTHERS

SAAS - 1 - 100 - 100

HELS - 1 - 72 - 72

Scottish Funding Council - 1 - 5 - 5

SCVO - 1 - 5 - 5

Learndirect Scotland - 1 - 5 - 5

STUC - 1 - 100 - 100

Universities Scotland - 1 - 2 - 2

Total 3095

The information was also available through the SG website http://www.scotland.gov.uk/Topics/Education/Funding-Support-Grants/FFL

And the Learndirect scotland website, now part of skills Development Scotland also gives the reference for the leaflets under the heading Publications at :

www.myworldofwork.co.uk

46. We will explore, within current reviews of Further and Higher Education, ways in which more older people could have an opportunity to participate in learning later in life.

See the entry for Skills for Scotland, the government's lifelong skills strategy at 43 above.

47. We will explicitly include older people in the Executive's review of learner support for part-time study and ensure that any new arrangements do not exclude them.

In the review of part-time learner support older learners were not excluded and the funding stream which has been put in place is for all adults aged 16 and over.

The £500 Part-Time Higher Education (HE) Grant is for all students 16 years of age and over who are studying the equivalent of 50 % of a full time HE course. For those study at less that this intensity and where it covers a wider range of subjects £200 funding is available. Both funding streams are delivered through the Individual Learning Account Scotland scheme.

A Healthier Scotland - Help people to sustain and improve their health, especially in disadvantaged communities, ensuring better, local and faster access to health.

25. We are committed to continuing to achieve significant improvement in the health - and the healthy life expectancy - of all older people in Scotland through the implementation of Delivering for Health.

Better Health, Better Care sets out the importance of improving health across all sectors of the population, with a focus on reducing health inequalities in society, and the actions which will deliver sustained and improved health. The new National Performance Framework identifies 'living longer and healthier lives' as one of the 15 national outcomes that local government will work towards with their planning delivery partners in the NHS and the Third Sector. Government and the NHS continue to invest resources which are targeted to those individuals and communities at most risk of poor health outcomes with a focus on prevention as well as cure.

For example Keep well services are offering a thorough GP health check to people aged 45-64 in our most deprived communities in Scotland, which is followed up with onward referral to support services for smoking cessation, alcohol, chronic disease management, weight management and mental health and wellbeing support. This approach aims to intervene and offer treatment and support to those most vulnerable to poor health outcomes. The Scottish Government remain committed to implementing their manifesto commitment to offer health checks to all those at retirement age. A range of programmes are in place to enable and encourage healthy and active ageing in line with commitments in All Our Futures: Planning for a Scotland with an Ageing Population.

We will continue to develop our approaches to anticipatory care, supporting early intervention to reduce risks associated with a range of factors including smoking, alcohol, mental illness, poor mental wellbeing, learning disability and physical ill-health.

26. We will assess the impact of future work programmes on health improvement and health inequalities to ensure that older people are considered fully in the development and delivery of policy.

The Ministerial Task Force on Health Inequalities published their report in June 2008. This report will identify the key actions and interventions across all areas of Government which can most significantly impact on the determinants and behaviours which drive the current levels of inequalities in healthy life expectancy across Scotland. The recommendations of the report will place a new focus on public services working better together to ensure that people receive the right services and treatment, across disciplines, to ensure that our most vulnerable people are supported and cared for.

All new Health Improvement Strategy Division policies are impact assessed for equality and diversity and age is a key component of this.

27. We will improve the comfort and health of older people by continuing the funding for our central heating programme.

The Scottish Fuel Poverty Forum was re-established by the Cabinet Secretary for Health and Wellbeing on 22 May to advise Ministers on the future direction of Scottish Fuel Poverty Programmes. The Forum's report was published on 10 October. On 19 November the Cabinet Secretary for Health and Wellbeing announced that from April 2009 the Warm Deal and Central Heating Programmes will be replaced by a new Energy Assistance Package as recommended by the Forum . This will improve on the existing fuel poverty programmes by reaching more people and providing a wider range of support in one integrated package.

28. We will develop skills in all physical activity-related professionals working with older people and train staff in residential care and similar settings in how to support residents to benefit from physical activity.

Following completion of a training needs assessment commissioned by NHS Health Scotland of those involved in the promotion of physical activity in older people (50+) a number of recommendations were made to enhance the role, knowledge and skills of the above workforce.

What has been achieved includes the dissemination of the "Active for Later Life" guidance to a range of physical activity professionals through the Physical Activity and Health Alliance Regional Events and 2008 conference. Also, the Falls Prevention booklet and new DVD version has been updated and disseminated to all Falls Prevention Leads. Health Scotland has a challenging business plan for this year which is focused around supporting the delivery of the HEAT targets and the learning and workforce development activity has been focused on this so far.

In order to take forward the commitments in All Our Futures within the context of our organisational priorities we are currently developing a business paper which sets out proposals for how best to provide effective support to the residential care homes for older people setting. This will be in order to provide support not just on physical activity needs but from a more holistic perspective. We will be looking to provide a paper on Care Homes and Healthy Ageing which will; identify key stakeholder partners and their expectations, assess where this fits with current Health Improvement policy and Health Scotland priorities and present options for progressing/ taking this work forward.

29. We will support the introduction of the new British Heart Foundation/ NHS Health Scotland 'Active for Later Life' guidance for the physical activity workforce.

See response for commitment 28 above, which also covers this.

30. We will explore the particular needs of older people in relation to food and health and introduce best practice guidelines and nutritional and catering standards in a wide range of settings for older people. We will look at the way food is provided and promote the importance of food preparation and eating of meals in the maintenance of health and well-being throughout life into later years.

An Improving Nutritional Care Programme has been initiated to support NHS Boards to provide the best nutritional care possible in hospitals. Elements of the Programme include the National Catering and Nutrition Specification for Food and Fluid Provision in Hospitals in Scotland, and a Practice Development Programme, Toolkit and Educational Framework. All of these were published and rolled out across all NHS Boards from July 2008.

In addition, £1.08m funding has been secured to enable NHS Boards to appoint 'Nutrition Champions' for a period of two years commencing April 2008 to support this initiative. Nutrition Champions will be NHS employees from a variety of clinical and managerial backgrounds.

Ongoing support is being provided to all NHS Boards in the implementation phase to ensure that the nutritional status of those who are nutritionally vulnerable is improved in Scotland's hospitals.

This Programme of work links directly to the Senior Charge Nurse Review and the development of the Clinical Quality Indicator for Food, Fluid and Nutrition.

The programme has included engagement from other sectors and there is an enthusiasm to ensure the practice development tools and educational framework apply across settings.

31. We will remain committed to working with carers as key partners in providing care. Those Care 21 Report recommendations with significant resource implications will be considered in the next Scottish Executive Spending Review in 2007.

Scottish Ministers considered support for carers during the spending review 2008-2011 and have provided £9m funding over these three years to support NHS Boards in the implementation of their Carer Information Strategies. These Strategies are now in place in every NHS Board to identify carers and help them access the information training and support they need - delivered in partnership with carer centres. We have asked NHS Boards to use these new funds to prioritise front line services.

The Scottish Government are providing local government in Scotland with record levels of funding over the period covered by the spending review 2008-11. The vast majority of the funding, including the funding for carers, will be provided by means of a block grant. It is the responsibility of each local authority to allocate the total financial resources available to it on the basis of local needs and priorities having first fulfilled its statutory obligations and the jointly agreed set of national and local priorities, including the Scottish Government's key strategic objectives and manifesto commitments.

As part of their agreement with the Scottish Government, local authorities will make progress towards delivering an extra 10,000 respite weeks per annum. We will be working with COSLA to agree delivery of this commitment.

32. As a priority, we will make resources available to ensure that the National Care Standards are well publicised so that people have a clear understanding of what they should expect from Care provision.

The Scottish Government's campaign to raise awareness of the National Care Standards was launched by the Minister for Public Health on 30 June 2008. The campaign included television advertising and a theatre production which toured round day care centres and care homes throughout Scotland until 28 November 2008.

More information about the National Care Standards can be found by visiting the infoscotland website at the following address:

http://www.infoscotland.com/nationalcarestandards/CCC_FirstPage.jsp

33. We will continue to support the roll out of Telecare services for older people across Scotland.

The Telecare Development Programme received £8m funding for its initial 2-year period from 2006-08. The evaluation of the programme reflecting partnerships' position at the end of December 2007 indicated that an estimated 6,005 clients have been funded through the programme, yielding £7.1m in total cumulative monetary savings.

We are supporting the following developments in telecare with a further investment of £8m in 2008-9 to 2009-10:

· Telecare to contribute significantly to the achievement of personalised health and social care outcomes for individuals

· Telecare to contribute significantly to delivering wider national benefits in areas such as shifting the balance of care and the management of long-term health conditions

· Local partnerships to mainstream telecare within local service planning

Over the next two years we expect local partnerships to:

· extend telecare services to at least 7,500 additional people through this funding

· increase awareness of telecare amongst service users and carers, and the general public

· improve the assessment process for service users that could benefit from telecare

· provide care staff with the skills they need to incorporate telecare within care packages

· ensure all aspects of telecare service provision are delivered to recognised standards

· enhance innovation, and telehealth/care convergence where it is appropriate to do so

A Safer and Stronger Scotland - Help local communities to flourish, becoming stronger, safer places to live, offering improved opportunities and a better quality of life.

34. We will tackle the issue of elder abuse through the implementation of the Adult Support and Protection (Scotland) Bill, which has now completed its Scottish Parliament consideration.

Part 1 of the Act is a progressive step in responding to harm against those adults most at risk in society today. It requires agencies to co-operate in investigating harm, and provides professionals with the tools to support and protect adults at risk when suffering harm. It also sends a clear message that harm and neglect of those adults most at risk is not acceptable. Part 1 of the Act, which will go live in October 2008:

· provides greater protection to those at risk of harm through new powers to investigate and intervene in situations where concern exists;

· places a duty on specified organisations to co-operate in investigating suspected or actual harm;

· places a duty on councils to make inquiries and investigations to establish whether or not further action is required to stop or prevent harm occurring;

· introduces a range of protection orders including assessment orders, removal orders and banning orders; and

· provides a legislative framework for the establishment of Adult Protection Committees across Scotland.

Work towards implementation of the Act is supported by a National Implementation Group with membership drawn from a variety of stakeholder interests, including Age Concern Scotland and the Vulnerable Adults Alliance for Scotland (VAAS). This work includes:

· development of a detailed code of practice to help practitioners use the Act's provisions appropriately and sensitively. This has been the subject of extensive consultation and will be available on the SG website shortly;

· guidance for Adult Protection Committees which is currently the subject of wide consultation;

· development of secondary legislation on the definition of a 'council officer' to ensure the Act works as intended. This has been out to consultation and will be laid before the Scottish Parliament late summer;

· development of national and local training and awareness raising materials; and

· a series of national training events during August and September 2008.

36. We will move forward our commitment to develop housing that is suitable for people's changing needs through life.

The Scottish Government is committed to the development of new housing which is flexible and readily adaptable to meet people's particular needs as they grow older. All new homes built in Scotland already offer improved access and ease of use and better enable future adaptation. Changes made to Scottish building standards in May 2007 address a range of issues, similar in scope to the 'Lifetime Homes Standards' developed by the Joseph Rowntree Foundation. Scottish building standards apply to all new homes built in Scotland and complement the delivery of barrier-free homes already undertaken by the public sector. This improved accessibility and flexibility will enable people to stay longer in their own homes as their needs change.

More generally, assessment of the housing needs of older people has been fully integrated into new Housing Need and Demand Assessment Guidance published by the Scottish Government in March 2008 ( link). Housing Need and Demand Assessments form an important part of the evidence base for the development of Local Housing Strategies. New guidance on Local Housing Strategies was published in June 2008 ( link). This incorporates guidance on housing support, which should be particularly helpful in achieving effective integration of strategic planning in relation to older people. The guidance reflects the requirements of the Disability Discrimination Act 2005, in so far as they apply to local authorities and other providers of housing.

The Scottish Government is also committed to reviewing the Housing for Varying Needs standards to which new housing is built, in the light of accessibility issues raised in recent research.

37. We will continue to provide support and financial assistance that enable older people to make changes and improvements to their homes so that they can remain there wherever possible.

Most people in Scotland who live in houses in poor condition, or who have difficulty living independently because of the design of their homes, live in the private sector. The Scottish Government has proposed significant changes to broaden the range of assistance people living in the private sector can obtain to repair, improve or adapt their homes, through the Scheme of Assistance being introduced under the Housing (Scotland) Act 2006. A consultation on the changes was completed on 1 July 2008 ( link). The Scheme aims to help a much greater number of owners than is currently possible through the provision of advice, practical assistance and, where appropriate, financial assistance. This moves away from the previous 'grant or nothing' approach in relation to repairs and improvements. It also signals a greater emphasis on grant for carrying out adaptations, reflecting the Government's wider strategy of enabling older and disabled people to live more independently. The proposals also include the establishment of a specialised lending unit offering options not currently available on the commercial market, including products accessible to older owners on low incomes.

Consultation responses have now been analysed, and the new provisions will be implemented from early 2009.

In the social rented sector, provisions under the Housing (Scotland) Act 2001 ensure that tenants with a Scottish secure tenancy who make a request to undertake alterations to their home cannot have consent for this work unreasonably withheld.

In addition, disabled tenants in both the social and private rented sector have additional rights under the Disability Discrimination Act 1995 and 2005. Landlords and managers of rented premises or premises to let are required to make reasonable adjustments to address any barriers experienced by a disabled tenant or prospective tenant by providing auxiliary aids and services; changing practices, policies and procedures; and/or changing a term of the letting when requested to do so.

38. We will issue updated guidance to local authorities on future requirements for Local Housing Strategies. This will ensure that local authorities fully recognise the implications of demographic profiles at local level when considering local assessments of housing need and planned provision, future housing investment planning and targeting of resources, and how they may more strongly influence private sector housing solutions.

Local Housing Strategy Guidance was published by the Scottish Government and the Convention of Scottish Local Authorities in June 2008. This states that a local housing strategy should cover the following areas:

  • describes the extent and type of housing need and demand;
  • sets out the local authority's strategic vision for the future of housing across all tenures, taking account of national priorities;
  • sets out how the standard of housing will be improved;
  • provides clear strategic direction for housing investment;
  • focuses on the outcomes required to achieve this vision; and
  • identifies specific commitments made by the local authority and key partners to enable the delivery of outcomes as shared priorities.

A related document Housing Need and Demand Assessment Guidance (Scottish Government, March 2008) deals with the demographic and economic context, and provides a summary of demographic and economic data which includes the Census data, General Register Office for Scotland population and net household projections.

39. We will assess the scope for new options for housing and support needs of older people across all tenures, in the light of rapid developments in technology. This will include consideration of the future role of sheltered housing; development of more tailored support packages, and the provision of a wider range of integrated services to the older person's own home. We will look at the experience of other countries to inform new developments.

Housing, homecare and community health services working together are at the core of achieving government policies of sustaining people with health and social care needs in their own homes with a good quality of life. Key to the Scottish Government's approach to sustaining future demand is improved joint working and better integration across health, housing and social care to achieve improved range, quality and flexibility of services.

The National Telecare Development programme was established in 2006 with £8m to help more people in Scotland live at home for longer, with safety and security. The programme works through the 32 Health and Social Care Partnerships, using innovative solutions, which enable people to stay at home, rather than in hospitals and care homes. The Telecare Strategy for 2008-10 (link) was published in June 2008, and further investment of £8m is being made in 2008-09 to 2009-10, which will enable Telecare to contribute significantly to the achievement of personalised health and social care outcomes for individuals.

Telecare covers a range of equipment and services that use technology to enable people to remain in their own homes. Examples can include falls monitors, movement sensors and devices which alert the person to particular hazards such as extreme temperatures, flooding or gas escape. It can contribute significantly to personalised health and social care outcomes and transform the way service users and carers receive support.

The aims of the programme are to:

· reduce the number of avoidable hospital and care home admissions;

· reduce pressure on informal carers;

· reduce the need for more expensive interventions; and

· improve quality of life.

The 2008-10 Telecare Programme is also funding three housing demonstrator projects for older people, based in Highland, Inverclyde and West Lothian. The demonstrators will promote more joined-up and preventative work across housing, health and social care to provide workable examples of whole system change in different local settings. The demonstrator areas reflect different local contexts (e.g. urban/rural) and different accommodation options for older people, including sheltered housing. The aim is to develop practical and innovative housing solutions which will help to achieve a shift in the balance of care and can be applied elsewhere in Scotland.

As part of wider work being undertaken by the Scottish Government's Joint Improvement Team to compile a toolkit for the commissioning of services for older people, specific guidance is being formulated on the role of extra care housing. The Scottish Government intends through this, through other guidance on aspects of housing with care, and through an important forthcoming joint event to draw together best practice from across the UK and produce real examples of how services can be transformed to meet future needs and requirements.

40. We will actively explore ways to make use of 'equity release' to fund adaptations and customised housing support packages including maintenance, improvements and adaptations to homes or to fund support and care services beyond those provided through free personal care.

As part of its support to local authorities in their implementation of the Housing (Scotland) Act 2006, the Scottish Government is considering options for establishing a National Lending Unit to make special loan products available to people needing to repair, improve or adapt their homes. Initially, the main product available from such a Unit would be an equity sharing loan requiring no repayment until sale of the property. A number of delivery issues are currently being explored, and it is hoped that any such Unit would be fully operational early in 2010.

41. We will continue to address the needs of older people through the help delivered by Care and Repair.

The Scottish Government remains committed to Care and Repair and the services it provides. We see it as an integral element in a range of options helping people to live independently in their own homes.

Care and Repair aims to help older and disabled owner occupiers and crofters to stay in their own homes by providing practical help with repairs, improvements and household maintenance. This is consistent with the Scottish Government's objective of helping people to stay in their own homes for as long as possible, if that is their wish and a practical option.

We have maintained funding to local authorities for private sector housing in period 2008-11. It is a condition of Private Sector Housing Grant (PSHG) funding, which remains ring-fenced until 2010-11, that local authorities adequately fund Care and Repair services, although it is for each local authority to decide, in consultation with projects and other stakeholders, exactly what services should be delivered, how and to whom. The availability of additional in-year PSHG, and increasing flexibility in the way councils can spend it, has benefited Care and Repair projects in recent years. Projects are well-placed to help local authorities deliver on the Scheme of Assistance.

The Scottish Government also funds the Care and Repair Forum, the national co-ordinating body for Care and Repair projects in Scotland. It acts as a central resource for training and information and provides a forum for discussion of issues relating to the development of Care and Repair services. The Forum's funding for 2008-09 is set at £130,000.

The Scottish Government is currently undertaking a Review of Care and Repair. Its main objective is to examine the role of Care and Repair, in light of the introduction of the Housing (Scotland) 2006 Act Scheme of Assistance provisions, given that much of Care and Repair's work relates directly to its aims. In addition, the Review will consider how Care and Repair can best fit in with local housing, community planning and community care priorities, and how it can operate within a nationally consistent framework, assisting the maximum number of people within the available resources.

Older People and Age Team

Scottish Government

December 2008