Scottish Ministers developed the National Care Standards to ensure everyone in Scotland receives the same high quality of care no matter where they live.
The Standards explain what you can expect from any care service you use, written from the point of view of the person using the service. They also help you raise concerns or complaints. There are six main principles behind the Standards:
- Realising Potential
- Equality and Diversity
Need a Paper Copy?
The National Care Standards are distributed by Booksource on behalf of the Scottish Government:
A number of the National Care Standards are available in large print and easyread. If you require a copy of the National Care Standards in large print, please email firstname.lastname@example.org.
Please note that the large print versions of the National Care Standards contain a summarised introduction, however all of the standards are included.
The following NCS are available in easyread:
Since their first introduction in 2001, the NCS have not been reviewed and although they stood the test of time well, Ministers have committed to a review of the standards to ensure that the needs of service users continue to be met as the care sector and the way care is delivered is changing: