Four themed task groups were established as working groups with specific remits to explore, research and scenario test recommendations around specific aims:
- Communications and data flows to support new ways of working in Primary Care Out-of-Hours Services
- Identify minimum specifications for requirements for clinical records, decision support and integrated records
- Deliver the right skill mix of professional support for patients during the out-of-hours period
To advise on models of care including varying range of needs, including remote and rural, special requirements and other groups. Whilst there are a range of groups with special requirements, those identified for examination during this review include those with needs in relation to palliative care; mental health; frail and elderly; and health inequalities - focusing on deep end practices.
To actively explore, research and develop options for recommendations as to how the quality and safety of primary care out-of-hours services can be best measured, assessed and improved.