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FAQs

Procurement Policy and Review

1. What is Catalogue Contract Management (CCM)?

2. Is the use of CCM mandatory for public bodies?

3. What is the key functionality?

4. Who can use the solution?

5. Are there costs to use CCM?

Public Bodies

6. What are the benefits to public bodies using CCM?

7. As a public body, how do I register interest in using CCM?

Suppliers

8. What is my role in CCM as a supplier?

9. What are the benefits to suppliers using CCM?

Buyers

10.  What is my role in CCM as a buyer?

General

11.  What are the minimum system requirements for using CCM?

12.  Is there training available?

13. Who can I contact for further information?

Procurement Policy and Review
1. What is Catalogue Content Management (CCM)?

CCM is an electronic catalogue management solution for the public sector in Scotland. It provides the public sector with one approach for receiving, validating and approving electronic catalogue content before making it available to buying organisations for public procurement.  In parallel, CCM offers suppliers conducting business with the Scottish public sector one centralised system for the creation and management of electronic catalogue content. (back to top)

2. Is the use of CCM mandatory for public bodies?

No, however, it is beneficial for organisations who use electronic requisitioning tools. This is because CCM enables the distribution of catalogues in a variety of formats, which allows the upload of catalogues into different Purchase to Pay (P2P) systems. Also, organisations that do not have a P2P system in place can directly log-in to CCM to browse available catalogues and print off a shopping basket. (back to top)

3. What is the key functionality?
  • Ability for both suppliers and buyers to create catalogues
  • Ability to connect to punch-out sites
  • Content validation workflow
  • Content approval workflow with full audit trail
  • Ability to create different views of the content to meet organisational requirements
  • Ability to compare products easily
  • Ability to export content files direct to P2P & finance systems e.g PECOS, CIVICA & Parablis
  • Content auditing and maintenance
  • Operational reporting and archiving. (back to top)
4. Who can use the solution?

Scottish public sector bodies and their suppliers who provide catalogues suitable for content. (back to top)

5. Are there costs to use CCM?

The CCM solution is centrally funded by the Scottish Government, therefore there are no costs for both public bodies and suppliers. (back to top)

Public Bodies
6. What are the benefits to public bodies using CCM?
  • Encourages compliance to contracts
  • Reduces maverick spend
  • Enables application of consistent & efficient business processes
  • Build a catalogue once & use many times
  • Interfaces to eProcurement systems
  • Interfaces to external supplier punch-out sites (with no charge)
  • When source content is updated ALL views are automatically updated
  • Ensures order accuracy & prevents invoice mis-matching
  • Facilitates more robust purchase to pay processes
  • Simple to use for all users
  • Coverage – open to all
  • Enhancing collaboration through a standardised approach. (back to top)
7. As a public body, how do I register interest in using CCM?

You can register your interest by contacting the CCM mailbox. (back to top)

Suppliers
8. What is my role in CCM as a supplier?

As a supplier you will be responsible for working together with public bodies to:

  • Agree the content which will be used for your catalogue and to ensure this is in the correct format for the CCM catalogue template.
  • Ensure that your content is up to date.
  • Manage any updates to catalogues i.e. amendments, deletions price changes etc..  (back to top)
9. What are the benefits to suppliers using CCM?
  • Suppliers only provide their content once
  • CCM becomes the single source of truth where suppliers manage their content from therefore, giving the power back to the supplier to manage their own content
  • There are fewer mis-matches as more orders are right first time which in turn means faster payment for suppliers
  • The system has more efficient on line approval processes with a full audit trail
  • All organisational specific views are managed by specific contracting organisations which takes away the need for management of content at every organisation
  • Consistent and efficient business processes for suppliers engaging with various public sector bodies. (back to top)
Buyers
10.  What is my role in CCM as a buyer?

As a buyer you will be responsible for working together with suppliers to:

  • Create, manage and disseminate contracts
  • Approve/reject catalogues
  • Act on behalf of suppliers. (back to top)
General
11.  What are the minimum system requirements for using CCM?

The minimum system requirements for utilising CCM are:

  • Session Cookies must be enabled
  • Screen resolution must be set at 1024 x 768 (or higher)
  • For full end-user experience, Javascript must be enabled
  • Adobe Flash Player (version 8 or higher) must be installed
  • Access to the Internet through HTTP/HTTPS
  • A valid email address; in order for end users to be able to use the catalogue preparation tool JRE1.6 or higher must be installed on their workstation. (back to top)
12.  Is there training available?

Yes. As CCM has been fully rolled out across the Scottish public sector any training for existing users will be carried out at a local level.

For any new organisations and users this will be delivered by the Scottish Government eCommerce Team. (back to top)

13. Who can I contact for further information?

For further information you can contact the CCM mailbox and your query will be dealt with by the Scottish Government’s CCM team. (back to top)