Single Point of Enquiry

The Single Point of Enquiry (SPoE) helps suppliers who are having issues or concerns with a procurement exercise being carried out by Scottish public sector organisations. It aims to provide an independent, impartial and confidential service for suppliers and potential suppliers to the Scottish public sector. 

How can we help?

If you have been unable to resolve any concerns or issues that you have directly with the buying organisation, the SPoE can help. We can do this by:

  • offering advice and assistance regarding the procurement rules and regulations which must be followed by public bodies within Scotland;
  • providing information on how contracts are advertised and awarded;
  • working with suppliers and buying organisations to try to resolve your concerns informally.
What should I do before approaching the SPoE?

It is important that, in the first instance, you have sought to resolve your concerns fully with the buying organisation. The SPoE will be unable to progress with your enquiry any further until you have done so.

Please note: Scottish Ministers have no control over other public bodies' procurement activities, they are responsible for running their own tendering exercises and for the decisions they take as part of those exercises. Neither the SPoE nor the Scottish Government have any formal powers to investigate suppliers' concerns or change decisions taken by another public body.  

Importantly, if you have consulted a solicitor and then decide to bring legal proceedings, the SPoE will not consider your case until the legal proceedings have finished.