Drinking Water Quality in Scotland is regulated by the Drinking Water Quality Regulator (DWQR). The DWQR is responsible for monitoring water quality and enforcing the regulations on behalf of Scottish Ministers. Technical and logistical support is provided by the Drinking Water Quality Division of the Scottish Government.
If you have a query or a concern about your public water supply you should contact Scottish Water in the first instance. If you remain unsatisfied, and you have completed Scottish Water's formal complaints process, you can contact the DWQR by writing to:
or by e-mailing: firstname.lastname@example.org
Detailed information on drinking water quality in Scotland and the work of the DWQR can be found on the DWQR website.
Private water supplies are the responsibility of owners and users and are regulated by local authorities. If you would like to discuss an issue with a private water supply you should contact the environmental health department of the relevant local authority. Further information on private water supplies can be found in the Private Water Supplies section of the DWQR website.