We want to know when you are unhappy with any aspect of the service that we provide so that we can learn when improvement is needed and what has to be addressed. Our objective is to maintain a high quality service and to develop that service within the resources that we have, so we also like to know which aspects of our service you are happy with. We would also like to hear any comments you may have on this website.
Please refer to our DPEA complaints policy for further information.
Scottish Public Services Ombudsman Decisions
Recent decisions issued by the SPSO relating to the work of DPEA will be published here.