We are testing a new beta website for gov.scot go to new site

Verification Performance Framework 2017

Downloadable document:

Title:Verification Performance Framework 2017
Description:Verifiers are expected to operate under the verification Performance Framework 2017 which covers three perspectives – Professional Expertise and Technical Processes; Quality Customer Experience; and Operational and Financial Efficiency.
File:Verification Performance Framework 2017 [PDF, 349.8 kb: 05 Apr 2017]
Open | Open in new window
 Viewer Help