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Verification

Research Projects from 2010

Project Details

National Customer Survey 2015-16 to support the verification framework
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2016/17

This is an annual survey which provides a summary and individual report on performance indicators for each local authority.

Final Report

Model Changes to the Building Standards Fees
Contractor: Optimal Economics
Status: Complete
Project Year: 2016/17

This project modelled changes to building warrant related fees to provide a specific level of overall fee increase

Final Report

Consider Proposed Changes to the Building Standards Fees Regulations and their Impacts
Contractor: Optimal Economics
Status: Complete
Project Year: 2015/16

This project updated the 2012 fees research and set out the current relationship between verification costs and building warrant related fee income for each local authority, and Scotland wide. 

Final Report

eBuilding Standards Benefits Realisation
Contractor: Optimal Economics
Status: Complete
Project Year: 2015/16

This project identified the costs and benefits of augmenting the Scottish Government’s existing ePlanning Programme to enable the online submission of building warrant applications and subsequent documents required under the building standards legislation.

Final Report

Investigate the impact of the introduction of Construction Compliance and Notification Plans (CCNPS) on building standards compliance levels
Contractor: BRE
Status: Complete
Project Year: 2015/16

This project will undertake a review of the local authority inspection regime which has been developed and formalised as part of the introduction of the Construction and Compliance Notification Plans (CCPs).

Final Report

Evaluation of the performance of local authorities in their role as building standards verifiers
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2015/16

This project will report on the current position of Local Authorities in relation to the verification performance framework that was introduced in 2012, and will help inform options for appointment of verifiers from 2017 onwards.

Final Report

National Customer Survey 2014-15 to support the verification framework
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2015/16

This is an annual survey which  provides a summary and individual report on performance indicators for each local authority.

Final Report

Review the current Building Standards Fee Structure and Future Requirements
Contractor: Optimal Economics
Status: Complete
Project Year: 2014/15

The aim of this project was to update the 2012 Fees Research and to set out the current relationship between verification costs and building warrant related fee income for each local authority, and Scotland wide.

Final Report

Development of a National Customer Satisfaction Survey to support the new verification performance framework
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2013/14

The focus for this research was Key Performance Outcome five (KPO5) “Improvement of the customer experience”.

Phase 1 Report
Phase 2 Report

Research to investigate the impact on Local Authorities Verification Role
Contractor: Optimal Economics
Status: Complete
Project Year: 2013/14

This research investigated the effect on local authorities of the new system introduced in 2005 and the introduction of the new building standards verification performance framework (PF) in 2012. It focussed on three Key Performance Outcomes (KPOs 1, 2 and 3).

Final Report

Investigation of compliance levels with the Building (Scotland) Regulations 2004 (including Schedule 3)
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2013/14

This research undertook a review and gathered evidence to assess if there is currently an issue with non-compliance of Schedule 3 work for electrical installations, heating and plumbing.

Final Report

Review of Key Performance Framework returns
Contractor: Pye Tait Consulting
Status: Complete
Project Year: 2012/13

The aim of the research was to review the evidence submitted in the first return made by each Local Authority and to provide a written report on the usefulness of and future presentation of the information.

Final Report

Review the current Building Standards Fee Structure
Contractor: Optimal Economics
Status: Complete
Project Year: 2011/12

This project was split into two phases. Phase 1 focussed on a review of the current fees structure by examining if the system meets the cost of the verification service provided by local authorities. Phase 2 built on the outcomes from phase 1 by identifying the changes required in relation to fees, in particular to support the future model for reasonable inquiry.

Phase 1 report

Phase 2 report

Development of Key Performance Indicators to support the Building Standards Verification System
Contractor: Pye Tait Consulting
Status: Completed
Project Year: 2011/12

This project identified a range of qualitative and quantitative national key performance indicators (KPI's) which will be used to evidence the verification outcomes.

The report is now complete and is being used to develop a verification manual that will include guidance to support the use of key performance indicators and a customer charter.

Final report

If you have any comments on the report please send them to buildingstandards@scotland.gsi.gov.uk

Identify a future model for Reasonable Inquiry
Contractor: Optimal Economics Ltd
Status: Complete
Project Year: 2011/12

The aim of this project is to develop the future model for reasonable inquiry. This should provide best value from key activities that are proportionate and timed to allow access on site at the most appropriate times. The new model will be based on a range of both domestic and non-domestic new buildings and extensions to existing buildings and may draw on the findings of current reasonable inquiry activities.

Final report

Support the appointment of Verifiers: 'Reasonable Enquiry'
Contractor: Optimal Economics Ltd
Status: Completed
Project Year: 2010/11

This report has set out the findings of research to establish the levels of site inspection and compliance intervention measures currently being undertaken by building standards verifiers across Scotland. The work has sought to gain a better understanding of what the current position is with regard to the level of site inspections and compliance verification within local authority building standards services and to provide information to assist BSD in developing options for the future of reasonable inquiry.

Final Report

Research Projects prior to 2010

Reports for research projects list below can be obtained by emailing buildingstandards@scotland.gsi.gov.uk

Title

Description

Contractor

Year

Research project to support the appointment of verifiers

Evaluation the effectiveness of the current audit procedures. Undertaking an analysis of the audit reports published and reviewing the processes.

Optimal Economics Ltd

2009/10

Costs and Fees

A study on costs and fees in the provision of building standards services in Scotland.

Paula Gilder Consulting

2004/05