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Building Standards technical handbooks can still be found in the Technical Guidance section.

Building Standards Customer Journey

Downloadable document:

Title:Building Standards Customer Journey
Description:The Customer Journey explains the roles and responsibilities of the home owner in relation to the building standards process. This gives helpful guidance to those who intend to carry out building work and where to seek help.
File:Building Standards Customer Journey [PDF, 1001.4 kb: 11 May 2016]
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