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A Consultation on a draft revised code of conduct for registered property factors

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Part One – Impact of the original code of conduct for registered property factors

13. In this part of the consultation paper we ask for your views on the impact of the original code of conduct for property factors published in October 2012[10]?

Consultation Question

Question 1: Do you think the original code of conduct for property factors has led to improvements in the quality of factoring services provided to homeowners by property factors?

Choose from the following options:

The Code has made significant improvements

The Code has made some or slight improvements

The Code has made no improvements

Or

Let us know if you are unsure?

Please explain your answer making reference to the relevant requirement(s) of the original Code where applicable.