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NHS Fife: Getting it right for our most vulnerable patients



We would like to thank everyone who has contributed to this case study. By openly sharing your experiences, your challenges and your learning, you are helping to spread best practice and drive system-wide improvement.

These stories serve to inspire others and celebrate the hard work of individuals who are omitted to making things better for patients. In particular we would like to acknowledge:

If you are inspired to share your improvement story, we would love to hear from you. Please get in touch at: UnscheduledCareTeam@gov.scot

Professor Scott McLean, Chief Operating Officer, NHS Fife

Joy Reid, Nurse Consultant, Older People, NHS Fife

Karen Goudie, Nurse Consultant for Older People

Louise Kellichan, Integrated Assessment Team Leader, NHS Fife

All staff at NHS Fife

Case Study writer, Kate Philbin, and the National Unscheduled Care Team