We are testing a new beta website for gov.scot go to new site

Consultation on the New National Health and Care Standards: Analysis of Responses

Description
ISBN9781786529206
Official Print Publication Date
Website Publication DateApril 28, 2017

Listen

Linda Nicholson, The Research Shop

ISBN 978 1 78652 920 6 (web only publication)
ISSN 2045 6964
PPDAS 264406

This document is also available in pdf format (997 KB)

Errata

An errata was published on 03/05/2017 at pdf cover and title pages. The title of the document has changed to read: Consultation on the New National Health and Social Care Standards: Analysis of Responses

The pdf and html have both been updated within the document to reflect this change.

Contents

1. Executive Summary
Overarching views and themes
Views on the relevance of the Standards
Views on whether the Standards reflect the experience of people who receive care and support
Views on Standard 1: I experience high quality care and support that is right for me
Views on Standard 2: I am at the heart of decisions about my care and support
Views on Standard 3: I am confident in the people who support and care for me
Views on Standard 4: I am confident in the organisation providing my care and support
Views on Standard 5: And if the organisation also provides the premises I use
Views on Standard 6: And where my liberty is restricted by law
Views on Standard 7: And if I am a child or young person needing social work care and support
Views on whether the Standards will help support improvement in care services
Views on anything else to be included in the Standards
Views on anything else to be aware of in the implementation of the Standards
Views on what the new Standards should be called
Any other comments or suggestions

2. Introduction
Consultation responses
Analysis of responses

3. Views on the Relevance of the Standards
Question 1: To what extent do you think the Standards will be relevant and can be applied across all health, care and social work settings?
General supportive views
General concerns about the relevance of the Standards
Specific concerns about inspection
Specific concerns about understanding the Standards
Specific concerns about applying the Standards
Question 2: To what extent do these Standards reflect the experience of people experiencing care and support?
Interpretation of the question
Commonly held views
Views on groups not covered by the Standards
Views of experiences not covered by the Standards

4. Views on proposed Standard 1: I experience high quality care and support that is right for me
Question 3: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 1
Broad concerns about Standard 1
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

5. Views on proposed Standard 2: I am at the heart of decisions about my care and support
Question 4: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 2
Broad concerns about Standard 2
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

6. Views on proposed Standard 3: I am confident in the people who support and care for me
Question 5: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 3
Broad concerns about Standard 3
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

7. Views on proposed Standard 4: I am confident in the organisation providing my care and support
Question 6: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 4
Broad concerns about Standard 4
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

8. Views on proposed Standard 5: And if the organisation also provides the premises I use
Question 7: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 5
Broad concerns about Standard 5
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

9. Views on proposed Standard 6: And where my liberty is restricted by law
Question 8: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 6
Broad concerns about Standard 6
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

10. Views on proposed Standard 7: And if I am a child or young person needing social work care and support
Question 9: To what extent do you think this Standard describes what people should expect to experience from health, care and social work services?
General views in favour of Standard 7
Broad concerns about Standard 7
Summary of comments relating to each descriptive statement
Views on omissions from the Standard

11. General views on the new Standards
Question 10: To what extent do you agree these new Standards will help support improvement in care services?
Views on why the Standards will help to support improvement
Views on how the effectiveness of the Standards can be enhanced
Views on risks to the success of the Standards
Views on why the Standards will not support improvement
Views on factors which may influence the degree of success of the Standards

12. Anything else?
Question 11: Is there anything else you think needs to be included in the Standards?
Views on additional content for the Standards
Views emerging from respondents to the easy-read consultation
Question 12: Is there anything else you think we need to be aware of in the implementation of the Standards that is not already covered?

13. What should the new Standards be called?
Question 13: What should the new Standards be called?
Suggestions for other names for the new Standards

14. Any other comments or suggestions
Question 14: Any other comments, suggestions
Support for the Standards
Views on further refinements
Views on linking with broader contexts
Views on balances and tensions
Incapacity issues
Moving forward

Annex 1: Quantitative tables relating to each question or Standard
Table 1
Table 2
Table 3
Table 4
Table 5
Table 6
Table 7
Table 8
Table 9
Table 10
Table 11

Annex 2: Detailed comments relating to each Standard
Table 1
Table 2
Table 3
Table 4
Table 5
Table 6
Table 7

Annex 3: List of Respondents
Academic = 4
Health and Social Care Partnership Bodies = 16
Early Years and Childcare Services (pre-5 focus) = 22
Education (largely 5 - 16) = 10
Engagement Events run by Care Inspectorate/Healthcare Improvement Scotland = 19
Healthcare = 14
Housing Associations = 8
Local Authority Bodies = 15
Private Sector = 23
Professional Representative Bodies = 24
Regulatory/Inspectorate/Scrutiny = 3
Statutory Bodies = 3
Voluntary Sector - providers; organisations; and service user representative groups = 85
Other = 3
Individual respondents = 191
Easy Read respondents = 59