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Warmer Homes Scotland - First annual review

Warmer Homes Scotland - First annual review

Thursday, November 3, 2016

ISBN: 9781786525789

The first annual review of the Scottish Government's Warmer Homes Scotland scheme, looking at delivery from September 2016 to March 2015.

Executive Summary

It is clear from the evidence presented that Warmer Homes Scotland is on track to meet at least two of its stated objectives and that a full data set was not available to make a conclusive determination on the other three. However, the evidence that has been provided on Climate Change, Value for Money and Community Benefits shows that a positive start has been made.

It can also be concluded that the Warmworks Scotland delivery model aligns with the scheme’s guiding principles. Warmworks have established a service that is customer focussed and have set high standards in terms of quality, health & safety and customer care.

Priorities going forward should be to maintain that level of customer service, monitor subcontractor performance on remedial work, and put in place remaining reporting structures so that a full set of data can be considered in

future years.