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Guidance on the Procurement of Care and Support Services 2016 (Best-Practice)

Official Print Publication Date
Website Publication DateMarch 23, 2016


ISBN 978 1 78652 043 2 (Web only publication)
PPDAS 66092

This document is also available in pdf format (4.4MB)


An erratum was published on 19 August 2016 due to a text revision within Part 2, Chapter 10, paragraph 10.19 and a revision to Annex 7 - List of services covered by this chapter.

The pdf and html have both updated within the document to reflect this.


Part 1 - Introduction and context

1 Introduction
2 Purpose of this guidance and who should use it
3 Local arrangements
4 Key considerations for procuring care and support services
5 Linking strategic commissioning and procurement
6 Suggested best-practice for the effective involvement of people who use care services and their carers/partnership working with service providers

Part 2 - Specific guidance for use where a public body is procuring a care and support service - the Procurement Process

7 Key stages of the procurement process - Introduction
8 Stage 1 of the procurement process - Analyse
9 Stage 2 of the procurement process - Plan
10 Stage 3 of the procurement process - Do
11 Stage 4 of the procurement process - Review
12 Evaluating procurement activity


Annex 1. Glossary
Annex 2. Reference group membership
Annex 3. Wider legislation, standards, policies and procedures
Annex 4. Useful tools
Annex 5. Summary of key actions required by a public body to implement the guidance
Annex 6. Flowchart to help decision making for the continuation of an existing service
Annex 7. List of services covered by this guidance