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NHSSCOTLAND CONFIDENTIAL ALERT LINE SIX MONTH UPDATE: 1 AUGUST 2014 - 31 JANUARY 2015

NHSSCOTLAND CONFIDENTIAL ALERT LINE SIX MONTH UPDATE: 1 AUGUST 2014 - 31 JANUARY 2015

Wednesday, March 9, 2016

ISBN: 9781786520999

The NHSScotland Confidential Alert Line was initially launched as a pilot on 2 April 2013. Following a successful pilot period, the former Cabinet Secretary for Health and Wellbeing announced that the service would be enhanced further and will continue to 31 July 2016. As part of its contract, the supplier of the alert line is obliged to provide the Scottish Government with evaluation reports at 6 monthly intervals. This document covers the period from 1 August 2014 – 31 January 2015.

Executive Summary

The NHSScotland Confidential Alert Line service is run by Public Concern at Work, an independent whistleblowing charity. It provides a safe place where staff, who feel that they may be victimised as a result of whistleblowing, can raise concerns about patient safety and malpractice. It also provides a route, where appropriate, where concerns can be passed to the health board or appropriate regulator on the callers behalf.