The National Care Standards were created under the Regulation of Care (Scotland) Act 2001 and describe what people using a range of care services in Scotland can expect. 23 sets of current standards cover a wide range of care settings including childminders and nurseries, care homes, housing support, services for people in criminal justice supported accommodation and independent hospitals. The standards, which are written from the point of view of people who use services, are one of the measures by which the Care Inspectorate and Health Improvement Scotland assess quality of care.
There has been a significant change in the policy and delivery landscape since the standards were published in 2002 and Scottish Ministers committed to a review to update and improve standards in line with current expectations of quality care.
A consultation paper was published on 26 June 2014 and closed on 17th September 2014. The document set out a range of human rights-based proposals for developing new standards that improve the quality of care and protect vulnerable people. It sought views on whether a shared set of standards for health and care should be developed so that people working in health and care services have a common understanding of what quality means and work to common core values.
475 responses to the consultation were received from a wide range of service providers, professional and representative groups, service users and regulatory bodies. On the whole, proposals were very well supported with 92% of respondents agreeing that new standards should take a human rights-based approach. 89% of those who provided a view supported the development of overarching quality standards which apply across health and social care.
The consultation report provides a summary of views contained in the consultation responses.
A Project Board has been established to provide strategic direction to the review with representatives drawn from organisations which support the delivery and improvement of health and care services in Scotland. A list of the membership of the Project Board is given below.
At its meeting in January 2014, the Project Board discussed the process for developing new standards and recommended that the Care Inspectorate and Healthcare Improvement Scotland lead the overall process for developing the content of new standards in conjunction with other stakeholders, drawing on the views gathered through consultation.
A Development Group is being established with relevant stakeholders which will identify networks for further engagement, consultation and testing. We expect it will take 12-18 months to develop, test and introduce new standards.
If you or your organisation would like to be involved in the next phase of the review please email your details to: email@example.com
National Care Standards Review Project Board membership
Penny Curtis (Chair), Scottish Government
Jacqui MacRae, Healthcare Improvement Scotland
Karen Anderson, Care Inspectorate
Jan Warner, Care Inspectorate
Heather Dall, Care Inspectorate
Cathy Asante, Scottish Human Rights Commission
Ron Culley, CoSLA
Lesley Brown, Education Scotland
Annie Gunner Logan, Coalition of Care and Support Providers in Scotland
Ranald Mair, Scottish Care
Anna Fowlie, Scottish Social Services Council
Chloe Swift, Scotland’s Commissioner for Children and Young People
Alison Thomson, Mental Welfare Commission for Scotland
Michael Cameron, Scottish Housing Regulator
Julie Fletcher, NHS Grampian
Simon Hodgson, Carers Scotland
Neil Hunter, Scottish Children’s Reporter Administration
Julie Murray, East Renfrewshire Community Health and Care Partnership
Sandy Riddell, Social Work Scotland
Beth Smith, WithScotland
Claire Sweeney, Audit Scotland
Stephen Whitelock, Her Majesty’s Inspectorate of Constabulary in Scotland
Alan Baird, Scottish Government
Kathleen Bessos, Scottish Government
Mairi Macpherson, Scottish Government