We are testing a new beta website for gov.scot go to new site

wrapper

Your health, your rights The Charter of Patient Rights and Responsibilities

Your health, your rights The Charter of Patient Rights and Responsibilities

Sunday, September 30, 2012

ISBN: 9781782560845

The Charter of Patient Rights and Responsibilities sets out a summary of you can expect when you use NHS services and receive NHS care in Scotland.

Executive Summary

The Charter of Patient Rights and Responsibilities sets out a summary of what you can expect when you use NHS services and receive NHS care in Scotland.

The Charter, which is in 3 parts, provides an explanation of your rights and responsibilities and also what the NHS expects from you.

Part 1 of the Charter is set out under six headings covering Access, Communication and participation, Confidentiality, Respect, Safety and Feedback and complaints.

Part 2 explains what to do if you feel your rights have not been respected.

Part 3 tells you how you can find out more and gives details of information, help and advice that is available.