The Charter is introduced by The Patient Rights (Scotland) Act 2011, which requires Ministers to publish a Charter setting out a summary of the rights and responsibilities of patients and other relevant people.
The Patient Rights (Scotland) Act 2011 aims to improve peoples’ experiences of using health services, and to enable them to become more involved in their health and decisions about their health care. It supports the NHSScotland Quality Strategy ambition for a person-centred NHS, with mutually beneficial partnerships between patients, their families and those delivering health care services.
The Charter is an information document for patients and members of the public which sets out what you can expect when you use NHS services and receive NHS care in Scotland. It also details what the NHS in Scotland expects of you in return; to help it work effectively and make sure its resources are used responsibly.