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Self-evaluation of Adult Support and Protection Activity in Scotland: Resource Handbook

DescriptionScottish Government commissioned the development of an approach to self-evaluation of adult protection activity which resulted in the Self-evaluation of Adult Support and Protection Activity in Scotland: Resource Handbook.
ISBN
Official Print Publication Date
Website Publication DateJune 01, 2011

Listen

Professor James Hogg & Dr David May, White Top Research Unit, University of Dundee

ISBN 978 1 78045 089 6
DPPAS 11289

This document is also available in pdf format (479k)

Contents

Acknowledgements

The scope and use of this resource handbook

Section I The Framework for the self-evaluation Process
Background

Section II The self-evaluation process
1. Background
2. Purpose
3. Consent
4. Communication with participants
5. Confidentiality
6. Selection of cases/criteria
7. Carrying out the self-evaluation: Staff responsibilities and commitment
8. Key issues for effective self-evaluation
9. Planning team
10. Training
11. Self-evaluation method
12. Process of self-evaluation
13. Report and action plan

Section III Case Files self-evaluation planning group
1. Terms of reference of planning group
2. Resources
3. Accountability

Section IV Self-evaluating adult protection quality indicators : evaluation areas and criteria
1. Quality indicators, evaluation areas and criteria
2. Recording self-evaluation judgements
3. What is our capacity for improvement
4. Provenance of quality indicators and criteria
5. A practical issue
6. Review process

Appendix A Leaflet for the adult who has been identified as having been at risk of harm
Appendix B Consent form for the adult who has been identified as having been at risk of harm
Appendix C Leaflet and consent form for the representative of the adult who has been identified as having been at risk of harm

Templates

Template

Quality Indicator

pink reference colour graphic A

Quality Indicator 1 Evaluation Area 1: Is the at risk adult safer as a result of our activity? Evidence and outcomes

pink reference colour graphic B

Quality Indicator 1 Evaluation Area 1: Is the at-risk adult safer as a result of our activity? Guidance

pink reference colour graphic C1

Quality Indicator 1 Evaluation Area 1: Is the at-risk adult safer as a result of our activity? Achievement in individual case

pink reference colour graphic C2

Quality Indicator 1 Evaluation Area 1: Are at-risk adults safer as a result of our activity? Achievement in aggregate cases

pink reference colour graphic D

Quality Indicator 1 Evaluation Area 1: What key outcomes in protecting at-risk adults have we achieved? Assessment Criteria

pink reference colour graphic E

Quality Indicator 1 Evaluation Area 1: Are at-risk adults safer as a result of our activity? Overall self-evaluation

purple reference colour graphic A

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? The at-risk adult and their families. Evidence and outcomes

purple reference colour graphic B

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adult and their families. Guidance

purple reference colour graphic C1

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adult and their families. Achievement in individual case

purple reference colour graphic C2

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Achievement in aggregate cases

purple reference colour graphic D

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Assessment Criteria

purple reference colour graphic E

Quality Indicator 2 Evaluation Area 2: How well do we meet the needs of stakeholders? At-risk adults and their families. Overall self-evaluation

purple reference colour graphic A

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Evidence and outcomes

purple reference colour graphic B

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Guidance

purple reference colour graphic C1

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Achievement in individual case

purple reference colour graphic C2

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Achievement in aggregate cases

purple reference colour graphic D

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Assessment Criteria

purple reference colour graphic E

Quality Indicator 2 Evaluation Area 3: How well do we meet the needs of stakeholders? Staff. Overall self-evaluation

purple reference colour graphic A

Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Evidence and outcomes

purple reference colour graphic B

Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Guidance

purple reference colour graphic C1

Quality indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Achievement in individual case

purple reference colour graphic C2

Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Achievement in aggregate cases

purple reference colour graphic D

Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Assessment Criteria

purple reference colour graphic E

Quality Indicator 2 Evaluation Area 4: How well do we meet the needs of stakeholders? The community. Overall self evaluation

orange reference colour graphic A

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Evidence and outcomes

orange reference colour graphic B

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Guidance

orange reference colour graphic C1

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adult and their families? Achievement in individual case

orange reference colour graphic C2

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and their families? Achievement in aggregate cases

orange reference colour graphic D

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and families? Assessment Criteria

orange reference colour graphic E

Quality Indicator 3 Evaluation Area 5: How good is service delivery for at-risk adults and their families? Overall self-evaluation

turquoise reference colour graphic A

Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Evidence and outcomes

turquoise reference colour graphic B

Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Guidance

turquoise reference colour graphic C

Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Achievement of Quality Aims

turquoise reference colour graphic D

Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Assessment Criteria

turquoise reference colour graphic E

Quality Indicator 4 Evaluation Area 6: Quality of policy, service development, planning and performance management. Policy & practice. Overall self-evaluation

turquoise reference colour graphic A

Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee support. Evidence and outcomes

turquoise reference colour graphic B

Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee support. Guidance

turquoise reference colour graphic C

Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee Support. Achievement of quality aims

turquoise reference colour graphic D

Quality Indicator 4 Area 7: Quality of policy, service development, planning and performance management: Employee Support. Assessment Criteria

turquoise reference colour graphic E

Quality Indicator 4 Evaluation Area 7: Quality of policy, service development, planning and performance management. Employee Support. Overall self-evaluation

turquoise reference colour graphic A

Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource management. Evidence and outcomes

turquoise reference colour graphic B

Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource management. Guidance

turquoise reference colour graphic C

Quality Indicator 4 Evaluation Area 8. Quality of policy, service development, planning and performance management. Resource Management. Achievement of quality aims

turquoise reference colour graphic D

Quality Indicator 4 Area 8: Quality of policy, service development, planning and performance management: Resource management. Assessment Criteria

turquoise reference colour graphic E

Quality Indicator 4 Evaluation Area 8: Quality of policy, service development, planning and performance management. Resource Management. Overall self-evaluation

green reference colour graphic A

Quality Indicator Area 5 Evaluation Area 9: Governance and Leadership: Evidence and outcomes

green reference colour graphic B

Quality Indicator 5 Evaluation Area 9: Governance and Leadership: Guidance

green reference colour graphic C

Quality Indicator 5 Evaluation Area 9: Governance and Leadership. How good are governance and leadership: Achievement of quality aims

green reference colour graphic D

Quality Indicator 5 Evaluation Area 9: Governance and Leadership Assessment Criteria

green reference colour graphic E

Quality Indicator 5 Evaluation Area 9: Governance and Leadership. Overall self-evaluation

blue reference colour graphic Summary Templates

Quality Indicator 6 Evaluation area 10: What is our capacity for improvement?

F

Quality Indicator 6 Evaluation Area 10: Integration of judgements of individual quality indicators recorded in "E" templates

G

Quality Indicator 6 Evaluation Area 10: Narrative summary of areas on which to build and improve

H

Quality Indicator 6 Evaluation Area 10: Improvement actions