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Standards of Care for Dementia in Scotland: Action to support the change programme, Scotland's National Dementia Strategy


Useful contacts

The organisations in this list can help with understanding of individuals' rights, complaints and general support for people with dementia and their carers.

Alzheimer Scotland.

This organisation can give advice and practical support to people with dementia and their carers.

Tel: 0808 808 300.
Website: http://www.alzscot.org/

Citizens' Advice Scotland.

This organistion provides general advice and has a specific project that helps people make complaints about public services.

Website: http://www.cas.org.uk/

Equality and Human Rights Commission.

This organisation works to eliminate discrimination and promote human rights.

Tel: 0845 604 5510.
Website: http://www.equalityhumanrights.com/scotland/

Healthcare Improvement Scotland.

This organisation works to improve the quality of NHS and independent health care.


Law Society of Scotland.

This organisation's website can help you find a solicitor.

Tel: 0131 226 7411.
Website: http://www.lawscot.org.uk/

Mental Welfare Commission for Scotland.

This organisation works to safeguard the rights and welfare of everyone with mental illness, learning disability or other mental disorder.

Tel: 0131 313 8777
0800 389 6809 (freephone number for service users and carers).
Website: www.mwcscot.org.uk

Scottish Independent Advocacy Alliance.

This organisation supports the development of independent advocacy. The website has a map giving details of local independent advocacy in all parts of Scotland.

Tel: 0131 260 5380.
Website: http://www.siaa.org.uk/

Social Care and Social Work Improvement Scotland.

This organisation ensures the quality of social work and registered care services. It can investigate complaints against registered care providers.

Tel: 0845 600 9527.
Website: http://www.scswis.com/

Scottish Human Rights Commission.

This organisation promotes and protects the human rights of everyone in Scotland.

Tel: 0141 243 2721.
Website: http://www.scottishhumanrights.com/