AN OFFICIAL STATISTICS PUBLICATION FOR SCOTLAND
GP Access Survey Results 2011
March 29, 2011
The results from the 2010/11 GP Access Survey were released today by Scotland's Chief Statistician.
This survey was sent to a random sample of patients registered with 161 GP practices in Scotland that opted into the survey. For other practices, the results from the 2009/10 survey have been used in the NHS Board and Scotland results.
These results summarise feedback from patients about whether they were able to see or speak to someone at their GP practice fairly quickly (within 2 working days / 48 hours) and about whether they were able to book appointments in advance.
The main findings are:
• 94.3 per cent of patients in Scotland were able to obtain 48-hour access compared to 94.5 per cent last year.
• 85.2 per cent of patients in Scotland were able to obtain advance access compared to 84.5 last year.
Results for all practices can be found on the Scottish Government website at: http://www.scotland.gov.uk/Topics/Statistics/Browse/Health/GPAccessSurveyResults (excel format)
Table 1 shows the percentage of patients in each NHS Board that were able to obtain 48 hour and advance access.
Table 1 48-hour GP access and advance booking at national and NHS Board level 1
% of patients able to obtain 48 hour access
% of patients able to obtain advance access
Ayrshire & Arran
Dumfries & Galloway
Greater Glasgow & Clyde
NHS Scotland Overall
1 Results for each GP practice have been weighted by the relative practice size to provide results more representative of the population at national and NHS Board level.