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Procurement of care and support services

DescriptionGuidance on the Procurement of Care and Support Services by public bodies in Scotland.
ISBN
Official Print Publication Date
Website Publication DateSeptember 21, 2010

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ISBN 978 0 7559 9543 1 (Web only publication)
DPPAS 10673

This document is also available in pdf format (451k)

Contents

Foreword

Chapter 1: Introduction

Chapter 2: Guiding Principles

Chapter 3: Policy Context

Chapter 4: Legal Context

Chapter 5: Local Arrangements

Chapter 6: Key Considerations
Personalisation of health and social care services
Service user and carer involvement
Accessibility of information and terminology
Partnership working with service providers
Service continuity
Workforce issues

Chapter 7 : Stage 1 of the Procurement Process: Analyse
Establishing individual needs and intended outcomes
Analysing existing arrangements for delivering the service
Analysing the market for care and support services
Financial planning
Equality Impact Assessment
Options Appraisal

Chapter 8: Stage 2 of the Procurement Process: Plan
Developing a procurement plan
Deciding whether to advertise the requirement
Deciding which procurement process to follow
Developing the service specification
Determining the selection and award criteria
Establishing a timetable for the procurement process
Determining the type and duration of the contract
Determining the transitional arrangements that will apply

Chapter 9: Stage 3 of the Procurement Process: Do
Communication with service users and carers
Advertising the requirement
Provider engagement
Tender process
Selection process
Evaluation of tenders
Contract award
Transitional arrangements

Chapter 10: Stage 4 of the Procurement Process: Review
Managing the contract
Managing the relationship between the public body
and service providers
Reviewing the service
Link to local commissioning strategies

Chapter 11: Evaluating Procurement Activity
Internal scrutiny
External scrutiny

Chapter 12: Summary of key actions required to implement the guidance

Appendix 1: Reference Group Members

Appendix 2: Social work policy

Appendix 3: Useful tools

Appendix 4: Involvement of service users and carers

Appendix 5: Template for mapping the market

Appendix 6: Outcome measures

Appendix 7: Glossary