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Good Practice Guidance Consultation with Equalities Groups

DescriptionGuidance on how to ensure that equalites groups are included in consultation exercises.
ISBN0-7559-0447-8
Official Print Publication Date
Website Publication DateJune 10, 2002

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GOOD PRACTICE GUIDANCE CONSULTATION WITH EQUALITIES GROUPS

by Reid - Howie Associates
Scottish Executive Central Research Unit and Equality Unit2002

This document is also available in pdf format (208k)

CONTENTS

ACKNOWLEDGEMENTS
PART 1: INTRODUCTION
THE NEED FOR GUIDANCE
THE DEVELOPMENT OF THE GUIDANCE
THE NATURE OF CONSULTATION
EXCLUSION FROM CONSULTATION
OVERVIEW OF THE GUIDANCE
PART 2: PREPARING FOR CONSULTATION
CHOOSING THE WAY TO CONSULT
The main methods of consultation
Choosing the method
Three key questions on the choice of method
Seeking advice
Using a range of methods
Identifying "hard to reach" groups
Reaching "hard to reach" groups
Publicity
"Small numbers"
PART 3: CARRYING OUT CONSULTATION
STAFF ATTITUDES AND SKILLS
PROVIDING ENOUGH TIME TO RESPOND
PROVIDING ACCESSIBLE INFORMATION
The need for plain language
Appropriate language
Practical steps to accessible information
Minority ethnic community languages
Preparation
ORGANISING INCLUSIVE EVENTS
Preparation for staff, speakers and facilitators
Physical access
Undertaking an access audit
Location and transport
The timing of events
Choosing a venue suitable to the audience
Caring responsibilities
Communication
Refreshments and arrangements for eating
Women-only groups
Specific support
INFORMATION SHARING
PROVIDING FEEDBACK
REVIEWING THE PROCESS
CONSULTATION FATIGUE
LONGER-TERM ISSUES/CAPACITY BUILDING
PART 4: OVERVIEW
GOOD PRACTICE GUIDANCE CONSULTATION WITH EQUALITIES GROUPS

This guidance document can be viewed on the Scottish Executive website at www.scotland.gov.uk . Alternative formats and community language versions of this document are available on request from the Equality Unit at the address below.

A summary of this document has also been published and is available from the Equality Unit. Alternative formats and community language versions of this summary paper are also available from the Equality Unit.

Equality Unit
Scottish Executive
Area 2-F
Victoria Quay
Edinburgh
EH6 6QQ
Tel: 0131 244 0123
Fax: 0131 244 1824