Health and Care Experience Survey: results
Results and technical reports from the biennial Health and Care Experience survey, covering people’s experiences of general practice, out-of-hours services, and care and support since 2009.
Introduction
The Health and Care Experience (HACE) survey asks about people’s experiences of:
- accessing and using their general practice and out of hours services
- aspects of care and support provided by local authorities and other organisations
- caring responsibilities and related support.
It is sent by post to a random sample of people registered with a GP practice in Scotland and has been run every two years since 2009.
2025 to 2026
Results for each GP Practice, GP Practice Cluster, Health and Social Care Partnership and NHS Board, as well as time series trends where applicable, are available via an online dashboard hosted by Public Health Scotland
- Health and Care Experience Survey 2025 to 2026: National Report
- Health and Care Experience Survey 2025 to 2026: Technical Report
- Health and Care Experience Survey 2025 to 2026: Results by geographical area
- Health and Care Experience Survey 2025 to 2026: All results by demographic characteristic
- Health and Care Experience Survey 2025 to 2026: further analysis of care experience
2023 to 2024
Results for each General Practice, General Practice Cluster, Health and Social Care Partnership and NHS Board, as well as time series trends where applicable, are available via an online dashboard hosted by Public Health Scotland.
- Health and Care Experience Survey 2023/24: National Results
- Health and Care Experience Survey 2023/24 Technical Report
- Health and Care Experience Survey 2023 to 2024: Results by geography
- Health and Care Experience (HACE) survey – further analysis of care experience
- Health and Care Experience Survey 2023/24: Mental Health Analysis
- Health and Care Experience Survey 2023/24: Analysis of reported unmet care needs among people aged 65+