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Privacy Policy

This privacy policy tells you what to expect when the Scottish Government collects your personal information.

Why do we collect personal data?

We gather this information in order to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you've asked us to
  • send out email alerts to those who have requested them
  • record and/or publish your response to a survey or consultation
  • publish your comment on a blog or discussion site

The personal data you send us can be viewed by authorised people in the Scottish government, supplier organisations, agencies and public bodies.

What data do we collect?

1. Visitors to our websites

We use a third party service, Google Analytics, to collect information on how you use the site, using cookies and page tagging techniques.

The information we - and Google - collect doesn't identify anyone and is kept for a maximum of 38 months. If we do want to collect personally identifiable information through the site, we will be up front about it.

2. Email alerts

We collect your email address, name and subscription preferences when you sign up to our email alerts. We also track how our emails are used - for example whether you open them and which links you click on.

If you've signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the 'unsubscribe' link that appears in every email.

Once you have unsubscribed, your details will be deleted immediately from the system.

3. Feedback

If you contact us asking a question or giving feedback, we collect your email address and any other personal data contained in your message. If you contact us asking for information, we may need to contact other government bodies to find that information.

4. Consultations

We collect names and email addresses with every response we receive through our consultation platform http://consult.gov.scot.

Email addresses are used to send an acknowledgement of response following submission. They may also be used to contact you in the future in relation to the consultation exercise if you give consent to be contacted.

Where permission is given, we publish responses. We include personal data where permission has been given to do so. We never publish email or postal addresses.

5. Blogs & discussion sites

We collect names or usernames, and email addresses with each comment. This data is kept as long as the blog post or dialogue remains published.

Links to other websites

When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.

Your rights

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).

In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner's site.

In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

Contact

Data Protection Officer 
Victoria Quay 
Commercial Street 
Edinburgh 
EH6 6QQ 

Email: DataProtectionOfficer@gov.scot

Complaints

If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK. 

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF

Tel: 08456 30 60 60 
Website: www.ico.gov.uk)

You can also report any concerns here: https://ico.org.uk/concerns/handling/

Cookies

This site places small files, known as 'cookies', onto your computer to collect information about how you browse.

These cookies aren't used to identify you personally.

You will normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

Measuring site usage

We use Google Analytics to collect information about how you use www.gov.scot. We do this to help make sure the site is meeting your needs and to help us make improvements.

We store information about:

  • the pages you visit and how long you spend on each page
  • how you got to www.gov.scot
  • what you click on while you're visiting www.gov.scot

Any information we get is received in a way that we can't identify anyone by it. For example, we never receive your name or address.

We don't make any attempt to find out the identities of people visiting www.gov.scot, and we don't allow Google to do this either.

All information we get through cookies and analytics will be treated in confidence. We will never sell, trade or give your details to third parties, unless we're required to do it by law.

Find out more about security and privacy in Google Analytics.

Opt out

You can opt out of Google analytics cookies.

Accessibility

This web site has been designed to comply with the international web accessibility standards issued by the World Wide Web Consortium (W3C) as part of their Web Accessibility Initiative.

All reasonable efforts have been made to ensure that top level and main content pages are compliant to a minimum of AA of the Web Content Accessibility Guidelines (WCAG) 2.0 standards.

Content Disclaimer

The Scottish Government seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and the Scottish Government cannot accept any liability for actions arising from its use. The Scottish Government cannot be held responsible for the contents of any pages referenced by an external link.