Contacting Directorates

You can contact a directorate or official

Civil servants are the staff who work in the Scottish Goverment. They can be contacted by phone, email or letter.

To request information from a directorate please email:

Please include your name and contact details, period of interest, Directorate (if known), how you would like it supplied (paper/electronic/email).

Also see Freedom of Information

General Enquiries

Telephone Enquiry Line: +44 (0)300 244 4000

Fax: +44 (0)1397 795 001
Minicom: +44 (0)131 244 1829 (service for the deaf)

You can respond to consultation exercises

The Scottish Government consults the public in order to gather views to help it carry out its work effectively. For example, when making a new policy or considering changes to an existing policy.

You can usually take part in consultations by paper or by email. For some consultation exercises it may also be possible to give your views in a range of other ways, for example by completing an online questionnaire or by attending a public meeting.

Find a Member of Staff