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HEAT Target

Current Status

The percentage of patients waiting less than 4 hours in March 2015 was 92.2 per cent.

HEAT Standard

98 per cent of patients will wait less than 4 hours from arrival to admission, discharge or transfer for accident and emergency treatment.

4 Hour Accident and Emergency (A&E)

Why is this HEAT standard important?

Prompt access to treatment is necessary to achieve NHSScotland’s quality ambition to provide the most appropriate treatments, interventions, support and services at the right time.

Although the standard is measured in the Accident & Emergency Department, the standard requires NHSScotland to ensure to timely access to services throughout the patient’s journey if the standard is to be delivered effectively.

How are we performing?

The HEAT standard is for 98 per cent of patients to wait less than 4 hours from arrival to admission, discharge or transfer for accident and emergency treatment.

The percentage of patients waiting less than 4 hours in A&E in March 2015 was 92.2 per cent, compared to 93.3 per cent in March 2014.

The graph below shows the percentage of patients in A&E seen within 4 hours.

4hr A&E (May 2015)

The table below shows the percentage of patients in A&E seen within 4 hours, by NHS Board, for March 2015.

NHS Board March 2015
NHS AYRSHIRE & ARRAN 87.8%
NHS BORDERS 91.8%
NHS DUMFRIES & GALLOWAY 96.8%
NHS FIFE 92.5%
NHS FORTH VALLEY 93.6%
NHS GRAMPIAN 95.0%
NHS GREATER GLASGOW & CLYDE 88.5%
NHS HIGHLAND 97.4%
NHS LANARKSHIRE 91.8%
NHS LOTHIAN 92.6%
NHS ORKNEY 99.7%
NHS SHETLAND 97.2%
NHS TAYSIDE 99.3%
NHS WESTERN ISLES 99.0%
NHSSCOTLAND 92.2%

 

Is any other related information available?

The Scottish Government publishes a report which contains weekly activity and waiting times statistics for the 32 Emergency Departments in Scotland which provide a 24 hour emergency medicine consultant led service. Users are advised to view these statistics as providing a useful insight on activity levels, which when taken together with ISD’s monthly report, provide a balanced package of timely and comprehensive statistics.

The most recent report showed that over the week ending 23:59 on Sunday the 10th May –

  • There were 25,982 attendances to Scotland’s 32 Emergency Departments.
  • The proportion of attendances to those 32 Emergency Departments that were seen and subsequently admitted, transferred or discharged within 4 hours was 93.3%.

Please note that the monthly and weekly figures are not directly comparable. .The 4 hour Accident and Emergency waiting time Standard relates to all sites that carry out accident and emergency activity in Scotland. This includes the 32 Emergency Departments as well as Minor Injuries Units (MIUs) and other facilities. The weekly figures however are based on only the 32 Emergency Departments and not the Minor Injuries Units.

Further information on the weekly activity and waiting times statistics is available via the following link:

http://www.gov.scot/Topics/Statistics/Browse/Health/Publications/AEweeklyIntro

Further Information

The Healthcare Quality Strategy for NHSScotland

Accident & Emergency Waiting Times statistics

Related National Outcomes