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General Enquiries

Telephone Enquiry Line: 0300 244 4000*
*0300 numbers are geographically neutral (Office Hours: 08:30 to 17:00 Monday - Friday)

International Callers: +44 131 244 4000

Email: ceu@gov.scot

Text Relay Service: 18001+ 0300 244 4000 (service for the deaf)

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting service.

Find out more on the contactSCOTLAND website.

Main addresses

If you need to contact the Scottish Government in writing and require any assistance please contact the main number above for advice.

Children and Families

Director: Olivia McLeod


To work across government and with delivery partners to support systems and behavioural change to improve outcomes for children, young people and families. To develop the capacity and leadership needed to improve outcomes for users of social services.

Key responsibilities

  • To provide high quality support for Ministers and the processes of government, including supporting delivery of all of the Strategic Priorities and National Outcomes and corporate and collaborative working across government
  • To work across Government and with delivery partners to prioritise action which supports early years and early intervention principles and promotes the rights of and takes into account the views of children and young people
  • To provide national-level support to and investment in the capability, skills and leadership of delivery agencies working with children, young people and pregnant women
  • To secure effective implementation of key policy priorities for children, young people and families
  • To promote organisational structures and processes which are streamlined, effective and personalised and which improve experiences and outcomes for children, young people, pregnant women and users of social services